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Intel webcam AvStream 2500 in Dell XPS 12 doesn't work in Skype
Hi All,
I have been unable to get the XPS 12 webcam to work in Skype.
model is 9250. The integrated webcam is an Intel AvStream 2500. windows 10.
I tried updating the driver, testing it with various programs and sites for webcams, but it just doesn't work. I tried uninstalling and reinstalling the device, but nothing helped that I tried.
It does work with the Microsoft app called CAM, but that is all.
From my conclusion, this is a very strange webcam and is proprietary on how the driver works. I don't know why, but it doesn't play with anything that is out there other than the MS App.
Weird !!
why dont things
8 Posts
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April 14th, 2016 15:00
I did verify the camera hardware is functional, with a 3rd party diag tool.
But for some reason Skype and flash based webcam tests don't show any video.
why dont things
8 Posts
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April 14th, 2016 16:00
another interesting tidbit...the 3rd party camera diag tool has both 32 bit and 64 bit tests.
the 64 bit test works (shows video) and the 32 bit test fails (to show video).
Skype is a 32 bit application. so that may be a huge clue.
why dont things
8 Posts
0
April 14th, 2016 17:00
I just loaded a 64 bit webcam application and the camera worked fine.
so pretty sure it doesn't work in Skype since its 32 bit.