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July 18th, 2010 13:00

Keyboard and mouse don't respond

I have a Dimension E520 running Windows XP.  When I switch it on it boots up correctly but there is no response from the keyboard and mouse. I have taken all usb devices expect keyboard and mouse away and still they don't work.  Tried in all usb points, tried new mouse still don't work. Please help!

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87.5K Posts

July 18th, 2010 14:00

Does the keyboard respond before Windows loads? If so, boot into Safe Mode (press F8 before Windows begins to load).

Do they work there?  If so, you have a driver or Windows problem.

2 Posts

July 20th, 2010 15:00

No the keyboard doesn't respond so I can't get to safe mode.  Any ideas?

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