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October 14th, 2017 13:00
L502x in constant boot loop (dell screen, reboots, dell screen)
Hello,
I am having an issue where L502x in constant boot loop (dell screen, reboots, dell screen). Never gets to the OS. Pressing F2, F8 or F12 has no effect. Please advise.
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DELL-Jesse L
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October 16th, 2017 07:00
anantshah,
See if the following works.
1. Power off the laptop.
2. Power on the laptop.
3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
4. Repeat this process a few times until you see the "Preparing Automatic Repair" screen.
5. Now you want to let the laptop boot to the "Automatic Repair" screen.
6. Click "Advanced Options" and then select "Troubleshoot".
7. Here you want to select "Refresh your PC", if you do not wish to erase data, or "Reset your PC" to erase all data and restore your system.
8. From here just follow the screen instructions until the recovery is completed.
NOTE: You will need to get into the "Advanced Options" in order to get the "Refresh Option". This choice will keep your data, but any programs installed will be lost.
Do not do a "Reset" as that will wipe all data you have on the laptop.