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231599
September 14th, 2010 09:00
Latitude E6410 ON-flash
ON-flash sofware removed from E6410 machine. Now when i reinstall it i get 'flash module not present'
The ON-flash worked correctly before being uninstalled and now it will not reinstall.
it is not a hardware error as if i put in a drive from a working machine the ON-flash works.
Dell support simply refered me to the driver installation order list, and so were no help whatsoever.
i have tried installing the full firmware file R271111, the config app R271098 and the Reader App R272851
The firmware will not install and returns 'No Flash device is detected....ON Flash cannot be installed'
The App installs but when run returns... Error Message 'Flash Module Not found'
Help anyone??
Peter Thomson


ejn63
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September 14th, 2010 10:00
Did you remove the driver software, or did you reload the operating system?
xtrinsomnia
4 Posts
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October 6th, 2010 09:00
Having the same problem here... got E6410 from my job... they have standard image they deploy with WinXP pro SP3. I can't get Latitude On Flash to install. it also states that the flash module not found... none of software from Dell of Latitude On Flash would install... so I can't get any of them to work...
Little help would be greatly appreciate it.... I think it's a very nice feature to have. thank you.
xtrinsomnia
4 Posts
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October 6th, 2010 16:00
well here is a quick update... I downloaded E6410 service manual (support.dell.com) and found where the Latitude ON Flash module is located... I opened up my E6410... disappointment... the module is not installed in my E6410... bummer... no love for me... but for those of you that have to have it... you can pay Dell $60 to get upgrade module...
bummer for me...
PS... i checked on ebay. none is available yet... another bummer...
erysanta
1 Message
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June 12th, 2012 14:00
Hi SLEEPPETE, have the same problem. Do you find any solution?
Irongrom
1 Message
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February 2nd, 2014 22:00
This only works if you have Outlook installed & configured - which rules out Win7 onwards. I spent two hours getting all the drivers & software together & installed on Win7 64-bit, then setting up the required disk partition (FAT32) - imagine my disappointment when it told me I needed Outlook for it all to work...
TechKnow14
5 Posts
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August 28th, 2014 23:00
I'm also struggling with setting up Latitude ON.
My E6410 is an ex company model which they completely wiped prior to resale. I've installed Windows 7 x64 and have all the system drivers installed.
I performed a driver/application search using my Express Service Code and it tells me that that I should be able to install the following:
Therefore as these are listed as available for my laptop you would assume that there is no additional hardware required and that I should be able to simply run the above programs, however I get the same error regarding flash when trying to install the software.
So far I've only had success with installing Dell Reader 2.1 however that only allows access to MS Outlook, which is its expected function. Thus the Latitude ON button now works but only gives me access to Outlook.
Does anyone know what this "flash" is? Is that referring to hardware or drivers or a formatted partition? I can't find much info around on this subject. Cheers.
EDIT:
Okay after some further investiagtion I've found that Flash is a memory module that needs to be installed into the laptop.http://en.community.dell.com/dell-blogs/direct2dell/b/direct2dell/archive/2009/12/17/latitude-on-flash-latitude-on-s-little-brother.aspx
I can't see the Flash module for sale on their website. ?? I might be searching in the wrong category or it may not be available anymore.
TechKnow14
5 Posts
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August 29th, 2014 00:00
Looks like the modules aren't available anymore from Dell.
I've found one eBay retailer selling the module:
http://www.ebay.com/itm/NEW-Dell-Fast-Boot-ON-FLASH-Module-Latitude-E6410-E6510-Precision-M4500-FW67Y-/380972562857?pt=US_Internal_Network_Cards&hash=item58b3bbf9a9
In case that link disappears, this is what it states:
PRICE: US $38.99
Item Description:
The Dell™ Latitude ON™ | FLASH module saves boot time! Latitude ON | FLASH allows you to avoid a full system boot and provides near-instant access to the internet, office documents, virtual remote desktops, and more.
Booting up a laptop just to check e-mail or access the Internet can be a slow process—and a definite drain on productivity. On-the-move workers can reclaim that lost time by using Dell Latitude ON | FLASH!
Features
The module price is okay but the shipping cost is way too much.
If there's anyone in Australia selling this module please message me. Thanks! :)
TechKnow14
5 Posts
0
August 29th, 2014 23:00
Installing the card is a breeze. In theory anyway. I still need to get my hands on one. :)
All it takes to install is remove 1 x screw, the one holding the "multimode DisplayPort connector" silver panel in place, slide out that panel and you will see the Dell ON logo, the word ENCR and an arrow. The card should easily slide in there and lock into place. Then screw the panel back in place.
I then recommend running a diagnostic from the Bios/Startup menu (F12 at bootup) to ensure it can see the card. If all okay then exit and boot into Windows as normal. Download the Latitude ON Flash software from Dell and install it.
Once I get a card and test out the above instructions I'll post back. Hopefully sooner than later. :)