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89721

May 29th, 2004 10:00

Screen won't start after lid has been closed

Hi all.

I have a inspiron 8600 and sometimes after i close the lid and the screen shuts down it won't turn on again after i open the lid. To start it up again i need to either reboot the system holding the powerbutton on for a short moment, or tapping Fn+Esc. This puts my computer in a standby-mode. After i restore it from standby-mode, the screen turns on and all is well. This however is a rather disturbing procedure.

I was thinking that perhaps it's a driver issue. So i upgraded to the latest nvidia drivers, but without result.

I would appreciate any help

/ Johan

May 30th, 2004 00:00

I get the same problem quite frequently. I've updated BIOS and drivers without any luck. This is *incredibly* frustrating.

Dell, can you please at least recognise the problem? Even if you're not able to provide a solution at the moment it would be good to hear something.

May 30th, 2004 00:00

Definitive thread on this seems to be:

http://forums.us.dell.com/supportforums/board/message?board.id=insp_power&message.id=26303

3 Posts

May 30th, 2004 09:00

I'm not that sure it's the same problem, even though they seem similar.

That person seems to have problem getting out of a standby-mode. that is not quite the same as my problem. I'm having problems getting the screen turned on after the lid has been open.

 

412 Posts

May 31st, 2004 19:00

I experienced a nearly identical problem on my 5150....system would enter standby when closing the lid, but upon resuming, everything would come back on except for the screen.  It turns out that it was related to the external mouse I was using.  If you are using an external mouse, here is the solution that worked for me:

In the device manager, under mice and pointing devices, select the external mouse.  Click the power management tab; uncheck the box for allow this device to bring the computer out of standby.

Hope this resolves your problem

JK

May 31st, 2004 22:00

I use a Micro$oft Intellimouse Optical, and that power management option was already off.

Seems like it might have something to do with the configuration changing whilst the computer is in standby mode though. It seems to happen more frequently when I've changed between AC/battery power, or whether a mouse is plugged/unplugged during standby. I'll investigate further but:

DELL. YOU NEED TO FIX THIS PROBLEM.

2 Intern

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454 Posts

June 3rd, 2004 07:00

i've been having this problem too but ever since i turned off "turn off monitor" in my power scheme window, i don't seem to be experiencing it anymore.. i think that for me, this problem arises because when i close the lid of my computer, the monitor will shut off and after 15 min, windows will tell the monitor to shut off once again.. hence i turned the option off and ever since it's ok.. hope it will work for you guys.

3 Posts

June 9th, 2004 16:00

This actually solves the problem.

thx alot.

However this should be considered as a temporary solution. DELL really need to fix this somehow

/johan

 

2 Posts

July 27th, 2004 02:00

I have a very similar problem. When the Inspiron 8600 is in the docking station and it goes to standby the only way I can recover is to touch the ON button, this sometimes causes real problems with imporper shutdown and could possibly lose data. The keyboard and mouse won't wake it up. It woke up on opening the cover on my first attempt at shutting the lid. Any suggestions on waking it up while in the docking station?

Mary Lou
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