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74410

September 10th, 2012 12:00

Windows Firewall and Automatic Updates Won't Turn On- PLEASE HELP!

Inspiron E-1505

Windows XP SP3

Windows security alerts:  Windows Firewall and Automatic updates turned off.

It will not let me turn them on through the Security Center.

When I go to Control Panel, Windows Firewall- I get error message "Due to an unidentified problem, Windows Cannot Display Windows Firewall Settings"

When I got to Control Panel, Automatic Updates- It says Automatic Updates are turned on.

When I click on Administrative Tools, Services- Automatic Updates is not listed.

PLEASE HELP!!! THANK YOU!!!

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September 10th, 2012 17:00

Dgal32,

 

Try reading...

Windows Updates fail to install

 

 

Rick

31 Posts

September 10th, 2012 21:00

I was able to find the fix here, support.microsoft.com/.../920074.  Thank you to those who answered :)

September 10th, 2012 14:00

Hi dgal32,

Going by the error message you mentioned, there are chances that your computer may be infected with malware.

Please run the below mentioned test:

http://bit.ly/QrAS8  

You can also manually turn on windows update by following the steps mentioned below:

Go to Start > All programs > Windows update > Turn on > Download

In addition, I recommend you scan the computer for any virus and then try the same steps mentioned above.

Please reply if you have any further questions

Thanks & Regards
Rakesh R
#iworkfordell

31 Posts

September 10th, 2012 16:00

Hi Rakesh,

First off, THANK you so much for replying to my problem!!  

I

ran the test and it did not fix the problem.

I scanned my computer for malware using Malwarebytes and AVG for viruses.  It came out clean.  But that doesn't mean a past malware couldn't have caused this problem.

When I tried to manually turn on Windows Update like you suggested, the website gave me this error message [Error number: 0x80070424]   The website has encountered a problem and cannot display the page you are trying to view.

Do you have any other ideas?  

Thanks,

Dgal32

31 Posts

September 10th, 2012 17:00

Thanks Rick!  That fixed the Automatic Updates problem!  Now what do I do to fix the firewall?

-Dina

31 Posts

September 10th, 2012 17:00

That didn't work for the firewall.  It's still giving me those error messages.  

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September 10th, 2012 17:00

Dina,

 

When you first power up the computer, when you see the login screen, wait about 40 seconds and then log in. After you log in, let everything load.

 

Then check your firewall settings. I know on our one XP system, we get the firewall error message, but if you check about 2 minutes later, the firewall is engaged.

 

 

Rick

31 Posts

September 10th, 2012 20:00

Anyone?  My Windows Firewall will not turn on.

When I go to Control Panel, Windows Firewall- I get error message "Due to an unidentified problem, Windows Cannot Display Windows Firewall Settings"

HELP!

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September 11th, 2012 06:00

dgal32,

 

Glad you got it working! :emotion-21: Thanks for posting back.

 

take care,

 

 

Rick

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