Greg_FR

updated

10 years ago

G

Greg_FR

2 Intern

41 Posts

1

49411

December 18th, 2016 10:00

XPS 13 9360 QHD+ random screen flicker/flash

I got my brand new XPS 13 9360 a few days ago and I experience a very strange phenomenon : randomly, I get the whole screen flicker/flash to black very quickly once or a few times in a row. Then it doesn't flicker for a long time : it seems to happen 1 to 3 times in an evening for example.

Do you experience such a phenomenon ? I've tried tweaking the settings of the video driver but it didn't change anything. I'm not sure but the problem may have started when I upgraded the BIOS from 1.0.7 to 1.2.3 on the 14th of December.

Please help, I don't know if I should send it back or ask for a motherboard or screen swap.