Unsolved
This post is more than 5 years old
2 Intern
•
72 Posts
0
16302
July 24th, 2015 12:00
XPS 13 touch screen scrolling keeps zooming in
Hi,
I have a new XPS 13 but one thing is really bugging me.
Whenever I am scrolling with the touch screen, with just one finger, after a few scrolls it keeps zooming in the screen. I could understand if I was using two fingers and it mistook it for pinch to zoom but this is just flicking with one finger or a thumb.
Anyway to fix or disable this?
No Events found!


DELL-Ravi Ch
Moderator
•
7.1K Posts
0
July 26th, 2015 21:00
Hi randomnut,
I would suggest you to update the BIOS and touchpad drivers on the system for issue resolution. Please enter your service tag # on the link below and click on ‘Get drivers and downloads’ then download the BIOS from BIOS section and touchpad driver from ‘Mouse, Keyboard & Input Devices’ section onto the system and install it.
http://dell.to/18r60nI
Please let me know if this helps.
robimex
1 Message
0
July 27th, 2015 01:00
Thanks a lot
You helped me!
randomnut
2 Intern
•
72 Posts
0
August 1st, 2015 09:00
Hi,
I have installed the latest BIOS A05, but there is no touchpad driver available for windows 10.
Besides, would the touchpad driver be effective for the touch screen as well?
Edit: Even if I switch to 8.1, there is no trackpad driver listed under input devices, just 'unifying application'. There is however a trackpad firmware listed under the firmware section, but I have checked and it is the same version as is already installed.