Unsolved
This post is more than 5 years old
1 Message
0
28924
October 20th, 2008 23:00
XPS M1330 issues - please kindly help - keyboard and touchpad issues
Hello All,
I don't want to make this sound like a conspiracy theory, but weird thigs happened with my laptop lately.
I have an XPS M1330 which which i bought last October....
So 4 days before my warranty was going to expire i received a call from Dell asking me to renew it and after i declined my laptop started slowly dying....
First of all nobody at Dell bothers fixing small little things like for example fixing the power options under Vista.... my laptop for example if switched to High Performance shut's down the LED display after 30 minutes and there's no way to turn it back on unless you hard shut-down the laptop - meaning that you need to hold the power button until it shuts down... so i accidently forgot it and after i shut it down there was a windows major failure, so i had to copy my whole hard drive under dos, in order to bring it back to life after installing windows from the image.... very painful considering it was caused by something so insignificant
Then the next day my battery was dead and i mean completely dead (just 4 days after the warranty expired).... and i know that they don't cover batteries under the warranty but 4 days after - it's like they have internal clock????
I ordered a new battery, but the next day there was a new issue:
my keyboard and the touchpad started skipping,and by skipping i mean that you have to hold a button for 2-3 seconds in order to type it - imensely annoying....
same thing with the pointer/tpuchpad it appears jumping in two inches....
the weird thing is that USB mouse and keybord works perfectly fine which made me thing that this is a hardware issue.
So i thought this was caused by the keyboard, and ordered a new one which i just changed and the issue does not go away. my laptop is completely up to date missing only the latest BIOS update, where again we get up to a Catch 22 situation - i can only install it when a battery is present and the laptop is plugged into AC, but since my batteryis dead it doesn't recognize it, so i cant do anything.
I'm wondering if this can be fixed by the BIOS update which eventually i will find out when my new battery arrives, but in the mean time i'm wondering if someone else had similar problems....
Thanks in advance for your tips!
Alex


VerticalFix.com
1 Message
0
May 26th, 2009 15:00
My wife was having the same issues with her laptop and this posting saved me lots of heartache. I just wish that Dell would have let me know that the new battery was going to be shaped differently and bigger than the one that came with the laptop. I thought that Dell sent me the wrong battery, and this would have saved me a phone call and Dell a phone call. But,..................everything is perfect now and I'm very happy!
Peace and Blessings,
VerticalFix.com
sunkids
1 Message
0
September 2nd, 2009 23:00
"my keyboard and the touchpad started skipping,and by skipping i mean that you have to hold a button for 2-3 seconds in order to type it - imensely annoying.... "
-- Quote from flat9
I had some issue with dell. First my battery died, second my keyboard skipping key stroke. Accidentally, I found key board problem gone after I removed dead battery.
My guess is key board process disturbed by battery's monitoring process which should be a design defect.
Battery dead testing case didn't get tested.
My simple solution, just run laptop without battery.
I am currently looking for buying replacement battery. I see your post was posted long time ago. Your battery must arrived. Could you please update your situation, if the keyboard problem is gone?
Thanks.
hard-korri
1 Message
0
December 21st, 2009 14:00
I had the same problem, removed my dead battery, now all is good :)