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fail log in on user profile ( inspiron 1525 laptop )
since early today... i cant log on on my user profile on my inspiron 1525 laptop. had this first time... tryed again and success log on.
after i log off and shut down. few hours later tryed again to log-on same thing happen again, try and try again many times NO SUCCESS.
it states : " THE USER PROFILE SERVICE FAILED THE LOGON"
USER PROFILE CANNOT BE LOADED.
my profile is on password which i HAVENT change. at present iam using my wife profile on here which is working ok and using this to write this message.
is there anyway i can get on too my user profile ??? dont know if i got a virus, corrupt, ect ?? laptop working fine on my wife profile ( has no password)
any info on this will be most wecome... thank you. tooting
husky0894
1.6K Posts
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March 19th, 2009 14:00
It's most likely a failing hard drive with bad sectors - to confirm, F12 at powerup, boot to the Dell diagnostics, and run the extended hard drive test.
If the drive fails under system warranty, record the error and call Dell - ask for a preimaged replacement.
If it fails out of system warranty, you can purchase any 2.5" 9.5 mm SATA notebook drive as a replacement.
jack_bower
1 Message
0
May 4th, 2009 16:00
Hi
Had the same problem today. I managed to fix it by booting from the CD [Vista] and make like your going to install windows. Then look at the bottom of the window and click system restore - to an earlier Date. It turned out that Windows had updated itself and corrupted the log in.
Restarted and all good.