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13 Posts

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January 21st, 2013 19:00

inspiron n5050 after bios upgrade problems

i recently upgraded the bios of dell inspiron N5050 to be A05

after that my Bluetooth disappear and i can find any way to make it work again

also i cant downgrade the bios

is there is any way to help me fix that

6 Operator

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2.6K Posts

January 21st, 2013 19:00

Hello Nadooo1311,

In order to assist you further, please help me understand few details:
-- Was the BIOS update interrupted by any chance?
-- Did the computer restart after the BIOS update?
-- Is the Bluetooth detected in Device Manager under network adapters? 

If yes, please uninstall it, restart the computer and re-install the Bluetooth drivers. In case it is not at all detected in Device Manager, then restart the computer and install the Bluetooth drivers and check the functionality.

Please write back, would be glad to assist you further.  

13 Posts

January 22nd, 2013 01:00

in answer for your questions

no the bios update wasn't interrupted it went totally normal and smooth

and yes the computer restarted after it

and Bluetooth not detected at all ... it just disappear totally

13 Posts

January 22nd, 2013 02:00

in answer for your questions

no the bios update wasn't interrupted it went totally normal and smooth

and yes the computer restarted after it

and Bluetooth not detected at all ... it just disappear totally

6 Operator

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2.6K Posts

January 22nd, 2013 22:00

Hi Nadooo1311,

In case it is not at all detected in Device Manager, then restart the computer and install the Bluetooth drivers and check the functionality. 

Please write back for further questions. 

13 Posts

January 23rd, 2013 01:00

really

is this a joke

of course i did that and it say turn on your Bluetooth

the driver will never be installed unless the hardware detected SIR

6 Operator

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2.6K Posts

January 24th, 2013 01:00

Hello Nadooo1311,

Please don't get me wrong,  lot of times even though the hardware is not detected in the device manager, re-installing the drivers fix the issue. However, if the device is still not detected after installing the driver software, re-seating the Bluetooth card can be tried. Please refer the service manual to re-seat the wireless half mini card.

Please write back for further questions. 

13 Posts

January 24th, 2013 11:00

thank you for your responding

i guess its not right to ask a normal person to disassemble his laptop in way to make his Bluetooth work back

the whole point is a mistake from dell developer they created a bios not compatible with all the hard ware inside the laptop model and released it

for me as IT Manager for over 15 years i can do that but simply it mean my laptop will be out of warranty if i did so

i was hoping you will transferee the situation to the bios developer in a way to modify it and release new bios can fix the problem

6 Operator

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2.6K Posts

January 28th, 2013 01:00

Hello Nadooo1311,

We would definitely research on the issue to find if any other incidents reported regarding this BIOS. Based on the incident data collected, we would be able to escalate this issue further.  I do agree that not all users are capable of reinstalling hardware components inside the computer. Since the  mode of support is web we provide all possible/related steps on thread and users, based on their convenience choose to perform few steps and skip few other steps. 
Based on the results provided by users,  we proceed further with logical trouble shooting steps.

1 Message

April 16th, 2013 15:00

I am trying to do same type of thing...Downgrade my BIOS from A05 to A04 (or A03) and using the /forceit gives me error saying "Unknown Command" but everything I keep reading is telling me this is the right switch to use.  I did see some files that are newer supposedly do not support the /forceit option but that is why I tried A03 since it was slightly older.  The tech person lead me to believe that changing the BIOS would solve my issue is why I am trying it this way. The confusing part....I have not updated the bios in months and all of a sudden the error message appears at boot saying something about 65 watt power needed and it does not recognize the a/c as that high of a wattage.  Any help would be wonderful!

4 Apprentice

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934 Posts

April 16th, 2013 17:00

Regarding the previous posts(months ago) about the Bluetooth problem:

It might have been a good idea to just boot to the BIOS and activate the Bluetooth device - but I guess the problem has already been fixed by now.

=========================================================

PhotoLarry

Dell's power adapter have an additional control wire.This wire allows the BIOS to retrieve information about your power adapter (the information is stored on a tiny memory chip inside the adapter)

> try a different (borrowed - if possible) power adapter => memory chip/cable/plug could be broken

or

> if a different power adapter doesn't fix the problem,the power jack or mainboard of the laptop have to be replaced

> in case of a broken/loose cable or power jack wiggling the cable close to power jack can sometimes "fix" the problem

  for a couple of minutes.......

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