Inspiron 3477 AIO, slow

Hopefully, you have a bootable C: SSD in there. If not already, I suggest you do that now.

If machine passes ePSA, go ahead and Nuke-and-Pave it and install a fresh/clean copy of Windows-64bit on the SSD.

https://www.dell.com/community/Alienware-General/fixed/td-p/5627124

and/or

https://www.dell.com/community/Alienware-Desktops/M-2-NVMe-bootable-options/td-p/6073037

HI RoHe,

Thanks for the advise, How to Geek  has the same advise to reinstall Windows 10 to get rid of all the Dell add-ons that slow down the running of the computer. 

Before you go to the trouble of reinstalling Windows, first try disabling as much of the junk as possible...

I JUST GOT MY NEW INSPIRON 3477 to use with my Inspiron 20-3000. I think the problem is the Dell company itself, which treats me like a street beggar. My new computer  is not comparable to my old one---though I paid $300 more for it. It will not run SUPPORT/ASSIST, the Indians on the help line will not help---BUT MY BIGGEST BEEF is that my 20-3000 is battery powered & unaffected by our frequent power outages. My new one crashes each time the power flickers. DELL MAKES NO MENTION OF THE FACT THAT THEIR NEW PRODUCTS ARE DOWNGRADED FROM THERE OLD ONES & PROVIDES ZERO SUPPORT.

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@WTFAJS wrote:

I JUST GOT MY NEW INSPIRON 3477 to use with my Inspiron 20-3000. I think the problem is the Dell company itself, which treats me like a street beggar. My new computer  is not comparable to my old one---though I paid $300 more for it. It will not run SUPPORT/ASSIST, the Indians on the help line will not help---BUT MY BIGGEST BEEF is that my 20-3000 is battery powered & unaffected by our frequent power outages. My new one crashes each time the power flickers. DELL MAKES NO MENTION OF THE FACT THAT THEIR NEW PRODUCTS ARE DOWNGRADED FROM THERE OLD ONES & PROVIDES ZERO SUPPORT.

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This is mainly a user-to-user forum so ranting here won't help solve your issues...

Lots of users have reported issues with SupportAssist after one of Microsoft's recent updates. Log into an account with Admin privileges and uninstall SupportAssist . Then reboot and download/install the latest version of SupportAssist.

How can you blame Dell for your frequent power outages? Why don't you complain to your power company? Suggest you get an uninterruptable power supply with built-in surge protector for the 3477.

Hi, Here I am exactly a year later with still the same problems, only getting worse. Have decided after just loading a clean  Windows 10 with no improvements to get a Crucial memory & a SSD upgrade,  the hard drive that came with the computer is a ST model that is discontinued evidently, will see if this will make it work properly! LenV

Richard in Aus,

Click my name and private message me the pc service tag number.

Richard in Aus,

Click my name and private message me the pc service tag number.

I too have been a loyal Dell customer over the last 20+ years. I have always loved their products. Last year I purchased a AIO 3277 with 4 g ram I believe a 2.3 Ghz machine 

As I run it I cant believe it runs about the same speed as the machines back in the first days of windows.

I click on anything mail or internet or a word doc and literally it takes 20+ seconds to load. I have read some of the solution posts but really is this something I should have to do with a brand new machine?

I am purchasing a dell inspiron 17 7000 with 16 gig ram and if it does this I will return it and go to an hp or some other machine.  Just curious as I have not been watching did Dell get sold to someone else?

Not trying to complain I just am extremely disappointed

I am not tech savy enough to do half the things I have seen suggested

Thanks, Ironman52    68 yrs old and struggling to keep up with the computer world

@ironman52   - 4 GB is just too little RAM for Windows 10. You want at least 8 GB or more. And if it has a  Core i3 processor, that can also contribute to poor performance.

First thing is to see how much "junk" is loading and running in the background. You can look on the Startup tab in Task Manager. Google the names, if you don't know what each item is, but make sure you don't disable anything essential, like your anti-viral app, sound and video support...

Adding RAM would be an easy upgrade that should certainly help with performance. The 3477 AIO can support up to 32 GB of RAM, so maybe you -or a geeky friend- can upgrade it to 2x 8 GB or 2x 16 GB. Crucial has 2x 8 for ~$70 and 2x 16 for ~$140, and they guarantee it will work or they take it back.

Instructions to remove/install RAM are in the Service Manual.

Good luck!

I am facing the same issue. is there a permanent solution for this?

the computer came with 4GB RAM

@VimSingh   Always include PC model and version of Windows in your posts.

If you only have 4 GB of RAM with Win 10, the first thing would be to upgrade to at least 8 GB, or more, depending on how much RAM your PC supports and your budget.

Have you scanned thoroughly for malware lately, and stopped any unnecessary junk from loading/running in the background?