Inspiron 3847, audio not working

Realtek is the proper sound driver and Dell supports Win 10 on this model.

However, I've also found Windows does not always setup the proper sound items.  You need to set the "Speakers' as the default playback device and you need to set "Stereo Mix" as the default Recording device.   I just upgraded my Win 10 to the new 1903 version and had to reset them both as I wasn't getting any sound.

Steel Series from what I remember is USB.  USB devices do not use the PC sound card so there has to be another issue with them. Is there a driver that needs to be installed?

Finally, If you are connected to the internet when you install Win 10 it will install most, if not all, the needed hardware drivers.   I would give Win 10 another shot.

Yes I did leave out some details. I tried Realtek audio drivers from Dell's website for my pc and those did work and i also tried the latest drivers on Realtek's website. I have speakers In my playback but they just say "Not plugged in". I have a Steelseries Arctis # which uses The normal Headphone jack and then i use a headphone splitter to split my mic and headset. Yes I have tried the single headphone jack and that does work either.

And I downloaded Steelseries headphone drivers when I first got the Headset and they said they didnt have support for my type of headphones.

Also when I first downloaded Windows 7 onto this PC a few months back windows 7's sound automatically worked so I dont know the issue.

Im on Windows 10. Windows installed a lot of drivers for me but my audio still was not working so i went on dells website and downloaded the Realtek drivers and my audio is still not working and saying I dont have a device plugged in. This has been going on for about 3 days and im pulling my hair out over it. Whatever i need to buy ill buy I just need my audio back.

Is the "Speakers" set as the default audio playback device?   

What is listed in the Device Manager for the Sound, Video and Game Controller Section?

Get the speakers working first and then we can work on the front panel headset issue.  One step at a time.

Support Assist has many malware laced versions sittng out there.

The OEM Driver should ONLY Be downloaded from dell.

http://downloads.dell.com/published/pages/inspiron-3847-desktop.html

Chipset Driver should be done BEFORE audio driver.

Description	Supported OS	Download
Intel Chipset Device Driver This package provides the driver for the Intel Chipset Device and is supported on the Inspiron 3000/3646/20 Model 3048 Series and Vostro 280/3800/3900/3900G/3902/3015 Series running the following Windows operating systems: Windows 10More details	WT64A

Description	Supported OS	Download
RealTek ALC3600/3661 High-Definition Audio Driver This package provides the driver for RealTek ALC3600/3661 High-Definition Audio and is supported on the Inspiron 3000/3646/20 Model 3048 Series and Vostro 280/3800/3900/3900G/3902/3015 Series running the following Windows operating systems: Windows 10More details	WT64A

Hello, fireberd. I see Speaker, and 6 AMD HDMI Audio drivers in my playback devices and speakers appear as "
Unplugged". If I click on speakers the only thing I can do with them is go to my properties but I am unable to set them as my default device.

Thanks for that, speedstep, I uninstalled the current realtek audio drivers before I installed the chipset drivers and then the chipset drivers and the chipset drivers installed succesfully so I downloaded the Realtek Drivers you linked and no change happened. ::Sad::Huh?:

I apologize, In The sound, video and game controllers I see AMD High Definition Audio Device and Realtek High Definition Audio. And yes I have the green cord on my headset plugged into The jack that is labeled as a Headset on my case.

How about the Device Manager list that I asked for?  

Next suggestion is to do a CMOS (BIOS) reset.  If there is some kind of corruption (that's not evident) this MAY fix it.  With the PC powered off, open the case and remove the CR2032 coin cell battery located on the motherboard for at least 10 minutes.  Reinstall the battery, observing polarity.  Close the case, power on and see if anything has changed.

Finally, I assume you have PC speakers plugged into the rear GREEN speaker jack?

Let the bios chip sit on my desk for 25 minutes, still no audio.

Then you don't actually have speakers.   Plug the headset into the GREEN speaker jack on the rear and see if the PC will now allow you to set the Speakers as the default playback device.

I plugged it into the Back and its still that theres nothing plugged in. I ran the troubleshooter it asks which device Id like to troubleshoot and It was plugged in to the green headphone jack on the computer I troubleshooted that and it said It appears theres nothing plugged in.

I found this on ebay. https://www.ebay.com/p/Dell-Inspiron-3847-Genuine-Desktop-Front-USB-Port-Audio-Card-Reader-JVJ52-H26mf/1858527956?iid=232927132563&chn=ps&norover=1&mkevt=1&mkrid=711-117182-37290-0&mkcid=2&itemid=232927132563&targetid=483681781140&device=c&adtype=pla&googleloc=9007725&poi=&campaignid=1498362369&adgroupid=56281260205&rlsatarget=pla-483681781140&abcId=1139466&merchantid=6296724&gclid=Cj0KCQjw3uboBRDCARIsAO2XcYByY5t641YCC-ZWGmj_W_OHg7gHOdViRQLNglLqo6JZCN8huaka_JkaAgnhEALw_wcB would it work to restore my audio?

Thanks for letting me know, Im going to order one soon. By the way I ran a dell diagnostics test on my sound card and it failed.

EDIT: Do these adapters sacrifice sound quality?