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March 8th, 2018 22:00
Insprion Error: 2000-0723 after swapping Hard Drive
Hi all,
I have an Inspiron All-In-One 7459. Every time I boot up, I receive Error: 2000-0723 Hard Drive Alert, visit support.dell.com. I can boot into windows and everything seems to be OK but have also noticed issues with the 30Gb Partition SSD drive which (cache drive) that there are issues with this when I boot into windows.
After reading forums and other posts on this issue and even speaking with Dell support chat, I am getting no where quickly in resolving this issue. Dell support suggested downloading the OEM operating system and reinstalling, which I did but this doesn't seem to clear the error on startup. I even did a full recovery on a brand new hard drive, which still had the same errors.
Thinking that all the forums suggested that it could be the partition, I thought I would install my other laptop Hard drive into the Inspiron. After installing my (working & close to brand new) Hard Drive, I still receive the error: 2000-0723 Hard Drive Alert, every time I boot which tells me that it couldn't be the hard drive and has something to do with either BIOS, Dell Support Assist or the RAID function that is built in for the cache drive?
I have updated BIOS to version 1.7.1, reset the BIOS back to factory default. Disabled Support Assist in Bios. disabled Fast Boot within Windows 10.
There is no issue with the physical hard drive as I have tried 3 HDD's now (1 being brand new) so I would like to just clear this alert when I boot.
Any help would be greatly appreciated.
fireberd
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March 9th, 2018 03:00
I have a listing of Dell error codes but that one is not listed. Others have had the same issue. Here is a report from a user and what they did to correct it.
RE: Error code 2000-0723 XPS 8900
Well the new disk and CD/DVD arrived. Replaced and on the first cold boot same error code 2000-0723. Answered all the questions (new install) and Walla the same issue. So I call Dell and they had to start from the beginning on the first page. So after 30 mins of re-hashing the same issue, new ticket, personal data etc.… they now are sending me a new mother board. Now that I had a complete image and backup of the PC, I decided to fix the problem at hand. The worst that could happen was reload all the apps and re-register everything. I hate doing that, once is enough. So I changed the secure boot to un-secure and now saw the SSD. Since that was part of the raid to the disk, I formatted the SSD and then destroyed the partition. Re-installed my image to it and no more error 2000-0723 – Disk CD/DVD missing error on cold boot. Must have been something the system did not like there, I bet some programmer that wrote that code knows why. So then I turned the performance (cache) back on between the Disk and SSD thru the Intel Raid utility. Showed no errors before. No more error on cold boot, power light stays white unless it hibernates. Cold or warm boot --no errors anymore and the PC runs fine like before. No loss of data and I’m sure happy no re-installs of any apps.