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January 27th, 2022 11:00

PC and PC fan

My dell inspiron 3470 is fan is not spinning and i replaced the power supply.The power button light doesn't light up either it was like this before i replaced power supply what do i do

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January 27th, 2022 12:00

is it possible that the replacement psu is not good?  are you sure you connected both 6 pin and 4 pin of psu to motherboard?

if there is still not a single sign of life (no light no fan spin) that would mean the board cannot be powered up.  for last test if you have a spare verified working 24 pin psu then get a 24 to 6 pin adapter to test again.

2 Intern

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11 Posts

January 27th, 2022 12:00

the original power supply i was using the back of it would flash green then stop then the power button had a amber light it would flash. I replaced it with a different power supply and im still getting the same problem.

2 Intern

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11 Posts

January 27th, 2022 12:00

i did the pc power's on but the but the cpu fan doesn't move

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January 27th, 2022 12:00

Does the power supply diagnostics LED light up on back of PC, below the power cord socket?

Maybe a failed power button module on PC?

And keep in mind that on newer PSUs, its fan doesn't spin unless it's needed for cooling. It's an energy savings feature.

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January 27th, 2022 12:00


@wovgoat wrote:

i did the pc power's on but the but the cpu fan doesn't move


Exactly what does this mean?

If the power button is still blinking, count the blinks because that's an error code. Blinks may come in  groups, eg 2 blinks with longish pause followed by 2 blinks and repeat, or 2 blinks with short pause, 1 blink, longer pause, repeat.

And did you install a compatible PSU that has the right voltages for your PC?

2 Intern

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11 Posts

January 27th, 2022 12:00

there was only 1 bink then a long pause. What does this indicate.

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January 27th, 2022 17:00

Blink codes on this model are supposed to come in two groups. So one blink doesn't tell you anything.

What color is the PSU status LED on back of PC, with new PSU installed?

Are you sure this is a compatible PSU?

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January 27th, 2022 19:00

try clear cmos setting of 3470 by jumper reset on motherboard.

also try a verified working spare psu, if the replacement oem psu can not be verified.

you may also try bios recovery but this is unlikely to work if no power to cpu fan.

there is a long list of possible causes of no POST include cmos corruption, corrupted BIOS, or bad motherboard. clear cmos is easiest step to take.  if bios is corrupted then the board is bricked, essentially the same as bad mobo.

given no power to cpu fan, less likely ram issue.  bad cpu also unlikely.  assume you do not have a discrete PCIe gpu in this model.

NUMBER OF AMBER LED FLASHES PROBLEM DESCRIPTION
2, 1 System board failure
2, 2 System board, PSU or PSU cabling failure
2, 3 System board, RAM or CPU failure
2, 4 CMOS battery failure
2, 5 Corrupt BIOS. Recovery image not detected or is invalid during BIOS auto-recovery process.
2, 6 CPU configuration error or CPU failure
2, 7 RAM failure
3, 1  
3, 2  
3, 3 No RAM detected
3, 4 System board error
3, 5 Memory configuration error
3, 6 Recovery image not detected
3, 7 Recovery image detected but invalid

11 Legend

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January 27th, 2022 22:00

3470 is an Itty bitty sub compact machine that I do not consider to be repairable let alone user power supply replaceable.

Its also new enough that it should be under warranty.

INSPIRON 3470.jpg

 

2 Intern

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11 Posts

February 2nd, 2022 07:00

i noticed that i don't have the jumper reset on my pc should i buy one?

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February 2nd, 2022 08:00

Re: i noticed that i don't have the jumper reset on my pc

your mobo should have a jumper on password pins.  the cmos pins normally do not have jumper.

Remove the jumper plug from the password jumper-pins (PSWD) and connect it to the CMOS jumper-pins.

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