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October 1st, 2019 03:00
Problems downloading the Recovery and Restore app
Hi
I am trying to create a Recovery and Restore USB drive for my new Inspiron 3670. I found the following page on Dell Support and have tried to download the tool.
I have entered my service tag and been provided with a link to download the file however the file name is keyincloud.txt and the downloaded file is around half the expected 585.68 MB. I have followed the page's advice to change the file type from text to zip but windows can't find anything in the zip.
What am I doing wrong?
Thanks
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