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December 26th, 2021 20:00

Teredo Tunneling Adapter?

 

My wife has an older Inspiron 620 running Windows 7.

She all of a sudden lost the ability to connect to wireless. Device manager says Teredo Tunneling Adapter Pseudo Interface cannot start (Code 10)

I have researched online and tried the following without success:

          Windows 7 troubleshooting (says connect Ethernet cable, apparently doesn't recognize this problem)          

          Uninstall and reboot

          Restore to an earlier time

          Editing the registry

I don't know if it is a hardware, software or driver problem. Any suggestions?

BTW, I detest the photo Captchas such as used on this site.

 

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December 27th, 2021 06:00

620 does not have not a miniPCIe or M.2 slot for wireless card. You are probably using a usb wireless dongle then.  If so go inside device mgr and look under network adapters tab.  Please describe every item in the tab or upload a screenshot.  Do you see any yellow triangular sign for any device there?

it is unlikely motherboard issue if you are using a usb dongle, because it is just a usb device.  Can be either dongle hardware issue or software driver problem.  If you just want to get wireless working as soon as possible, it may be easier to get a Realtek dongle or one from Linksys to replace your current one.

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December 27th, 2021 09:00

have you seen suggested fixes on this website?

https://appuals.com/fix-teredo-tunneling-pseudo-interface-error-code-10/

you said you tried registry edit.  Did you follow this Dell knowledge article?

https://www.dell.com/support/kbdoc/en-us/000147546/resolving-the-error-message-microsoft-teredo-tunneling-pseudo-interface-this-device-cannot-start-code-10

if none of the fix works, I would do a clean install of Windows 7 after backing up data.

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