2 rows of pixels not working

Question

I have recently purchased a Inspiron 5502 in May.

There are two rows of pixels that just randomly appeared when I was just doing regular internet things. I have also ran the diagnostics program and nothing appeared. They appear everywhere, including in the BIOS, Linux, and Windows. What should I do about this?

Also, since I installed Linux on my PC as a dual-boot, but all regular dell and windows software is still on it, would the warranty be void?

I find it extremely odd, as the pixels don't necessarily seem like a screen issue, as one of the bars disappears when the screen is white, both when the screen is black, and it slightly changes as i move windows around and my cursor.The bars on the screen.

DELL-Chris M · Accepted Answer

Update = After verifying ownership and completing troubleshooting, a DELL agent setup service.

ejn63 · Answer

Whatever the cause, the screen needs to be replaced -- contact Dell for replacement.

Run a screen diagnostic (outside the OS; hold D through powerup). Photograph the fault and have that ready when you're on your support call with Dell.

Greego · Answer

Alright, I went through the diagnostics and photographed the faults. I guess it's time to call.

Inspiron

2 rows of pixels not working

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