Unsolved
6 Posts
0
612
December 28th, 2021 01:00
Big latency on Inspiron 7577
LatencyMon:
_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:45:50 (h:mm:ss) on all processors.
_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: DESKTOP-2B397PA
OS version: Windows 10, 10.0, version 2009, build: 19044 (x64)
Hardware: Inspiron 7577, Dell Inc.
BIOS: 1.15.0
CPU: GenuineIntel Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz
Logical processors: 4
Processor groups: 1
Processor group size: 4
RAM: 16249 MB total
_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed (WMI): 2496 MHz
Reported CPU speed (registry): 2496 MHz
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
Highest measured interrupt to process latency (µs): 2226,80
Average measured interrupt to process latency (µs): 8,985479
Highest measured interrupt to DPC latency (µs): 2202,90
Average measured interrupt to DPC latency (µs): 2,953180
_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
Highest ISR routine execution time (µs): 368,168269
Driver with highest ISR routine execution time: ACPI.sys - ACPI драйвер для NT, Microsoft Corporation
Highest reported total ISR routine time (%): 0,008793
Driver with highest ISR total time: Wdf01000.sys - Среда выполнения платформы драйвера режима ядра, Microsoft Corporation
Total time spent in ISRs (%) 0,02160
ISR count (execution time <250 µs): 300857
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-1000 µs): 5
ISR count (execution time 1000-2000 µs): 0
ISR count (execution time 2000-4000 µs): 0
ISR count (execution time >=4000 µs): 0
_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
Highest DPC routine execution time (µs): 43005,120192
Driver with highest DPC routine execution time: dddriver64Dcsa.sys - Dell Data Vault Control Device Driver, Dell Technologies
Highest reported total DPC routine time (%): 0,057588
Driver with highest DPC total execution time: Wdf01000.sys - Среда выполнения платформы драйвера режима ядра, Microsoft Corporation
Total time spent in DPCs (%) 0,170994
DPC count (execution time <250 µs): 1149055
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-10000 µs): 1683
DPC count (execution time 1000-2000 µs): 209
DPC count (execution time 2000-4000 µs): 3
DPC count (execution time >=4000 µs): 17
_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.
Process with highest pagefault count: supportassistosrecovery.exe
Total number of hard pagefaults 7541
Hard pagefault count of hardest hit process: 1418
Number of processes hit: 60
_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 43,893731
CPU 0 ISR highest execution time (µs): 368,168269
CPU 0 ISR total execution time (s): 2,339075
CPU 0 ISR count: 290165
CPU 0 DPC highest execution time (µs): 43005,120192
CPU 0 DPC total execution time (s): 15,221220
CPU 0 DPC count: 781804
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 9,506461
CPU 1 ISR highest execution time (µs): 72,410256
CPU 1 ISR total execution time (s): 0,037403
CPU 1 ISR count: 10688
CPU 1 DPC highest execution time (µs): 902,952724
CPU 1 DPC total execution time (s): 1,444644
CPU 1 DPC count: 146380
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 8,710110
CPU 2 ISR highest execution time (µs): 2,359776
CPU 2 ISR total execution time (s): 0,000016
CPU 2 ISR count: 9
CPU 2 DPC highest execution time (µs): 386,097756
CPU 2 DPC total execution time (s): 1,060242
CPU 2 DPC count: 116537
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 7,320368
CPU 3 ISR highest execution time (µs): 0,0
CPU 3 ISR total execution time (s): 0,0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 471,570513
CPU 3 DPC total execution time (s): 1,087522
CPU 3 DPC count: 106246
_________________________________________________________________________________________________________



Michael_Fatless
6 Posts
0
April 10th, 2022 11:00
I have also got an Inspiron 7577 and like many other users (not only dell) with problems of ACPI.sys and Nvidia drivers. Tried all the tweeks with power setting etc.. Still porblems.
AdrianG001
4 Operator
•
4K Posts
0
April 10th, 2022 23:00
Have you tried to update all the drivers to the latest version? Have you tried to add the games to the nvidia control panel and then tried to run the game? You can also try these settings and check if this helps you:
Go to power options from the control panel.
Click on show additional plans, click on change plan settings for high performance.
Click on change advanced power settings.
Go to processor power management, select maximum processor state.
Change both battery and plugged in to 99%.
Set the thermal profile to cool in Dell power manager.
Update the chipset drivers to the latest version.
Save changes and restart the system.
Nevla
2 Posts
0
November 17th, 2022 03:00
I've got the same issue. I've done all the basic tweaks suggested here. Is there no further actions we can take?
This is supposed to be a really powerful laptop I bought for music production, but the audio glitches i've been getting are making it rather useless
TheGarinT
4 Posts
0
March 31st, 2024 07:33
Perhaps a solution here, I have to test that too and got the same problem : https://www.dell.com/community/en/conversations/latitude/dell-laptop-acpisys-high-dpc-latency-problem-warning-for-dell-latitude-users-working-with-low-latency-audio/647f8daef4ccf8a8dee4d8de
LatencyMon is a good solution to test that.