5 Journeyman
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683 Posts
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3.1K Points
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November 10th, 2022 18:00
Inspiron 3583, BIOS fails due to password
Inspiron 3583
I got a BIOS update for my Inspiron 3583 via Dell Update. However, when I go to install it, it fails stating that the BIOS requires a password, and must be removed in order to update. There are no passwords of any kind enabled in the BIOS, and previous BIOS updates installed just fine in the past. Hoping this is just a bug in the latest version of Dell Update. Any ideas?
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DELL-Chris M
Community Manager
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56.9K Posts
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232.1K Points
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November 14th, 2022 09:00
This, "BIOS fails due to password", is under investigation.
Installing a PC BIOS update from a USB thumb drive is the safest process.
How to flash the BIOS on a Dell Desktop or Notebook with a USB thumb drive
I do not install a PC BIOS update "through" any software (Dell Update Application, SupportAssist, Windows Updates, etc.). IF I install a BIOS update, it is via the above F12--> OTHER OPTIONS --> BIOS Flash Update.
drew56
1 Message
0
November 10th, 2022 19:00
I've had that happen 2X as well. Time to contact support.
RicochetRocket
1 Message
0
November 10th, 2022 20:00
Same here, just loaded several updates, but fails to update bios because of a password
userr1
1 Message
1
November 11th, 2022 17:00
Same here. I never set or enabled a password and privious updates worked.
Unknown75
9 Posts
0
November 14th, 2022 03:00
so bro how they fixed that and what about charges??
Kflash08
5 Journeyman
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683 Posts
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3.1K Points
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November 14th, 2022 17:00
The USB flash drive method did work, although my update interface was different compared to the one in the article, and it required selecting the USB flash drive partition from the drop down menu. (FSx). Anyway, it definitely sounds like a bug in the Dell Update program, which was recently updated to v4.7.0 not too long ago.