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10191

September 4th, 2018 23:00

Caps lock key light on continuously and spacebar not working

Hello

I've been  using my laptop for a long time now and all of a sudden the caps lock key light is on and when I press the space bar a menu opens its like this  caps lock problem is not letting the spacebar work has this happened to anyone ? all other keys work just the spacebar that doesn't and its annoying please help  what  should I do ?

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3.4K Posts

September 5th, 2018 12:00

Thank you for your message. I will be glad to assist you on this.

 

What is the system model in question here? 

 

Is the spacebar key stuck by any chance?  Do the caps lock light turn off when the system is restarted?

 

Turn off the computer, disconnect the power cord & remove the battery (if removable) press & hold down the power button for 30 seconds. Start the computer & check if the keys work.

 

Connect & external keyboard & check if the issue persists.

 

For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.

 

What is a Dell Service Tag and how do I locate it?

 

1 Message

January 29th, 2019 05:00

my laptop is brand new and after a month the caps lock light is always on whether I am in caps mode or not. Can I correct this or is it an issue with the caps lock key? Model Latitude 5590.

3 Posts

November 10th, 2020 02:00

Did you find the issue, because I happened to me too and now searching for an answer

November 16th, 2020 11:00

I am having the same issue with my Dell 7210 2-n-1: B33GH53. Initial power up and the caps lock light is constantly on, if i close the tablet/sleep, then the caps lock light goes off and will not come back on.

3 Posts

November 16th, 2020 11:00

Thank you for sharing the details. As per your product details, we see that you are a Federal customer. Unfortunately, due to Federal contractual requirements Social team will be unable to assist you. Please contact the Federal Support team on 1-800-822-8965.

February 17th, 2022 19:00

Ctrl caps ....your welcome

 

July 19th, 2022 08:00

Appeared to do the trick for a Latitude 7320. Thank you!

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