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December 23rd, 2019 07:00

Complaint to dell

How do I register a complaint to dell about a brand new laptop?

2 Intern

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1.5K Posts

December 23rd, 2019 07:00

You just did for what its worth. What is your complaint? Perhaps we can help you resolve your issues try posting exact problems, your exact Model, do not post your Service Tag number.

Also, the Mods on here all have Dell in their nic names you can right-click on there name and PM them 

4 Operator

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20.1K Posts

December 23rd, 2019 08:00

Contact Support directly by phone for problems with a brand new computer. It has a at least a one year warranty. Don't waste time since problems should be reported immediately if you need to get a replacement.

This is a user to user forum.

December 24th, 2019 16:00

Nishant1987, 

Thanks for sharing the service tag. We have created a support ticket for you and will interact over private message to safeguard your privacy. 

Dell-RonnieR

9 Posts

January 19th, 2021 16:00

How did you go? Were you able to resolve your complaint?

I have had issues in trying to complain

https://www.dell.com/community/Inspiron/Complaints-where-to-send-a-written-compliant/m-p/7787574/highlight/false#M107626

I suggest taking it to the ACCC. If they received enough complaints it may help Dell do something.

Moderator

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25.7K Posts

January 19th, 2021 16:00

Hi,

Sorry to hear that. Please private message us for further assistance.

-Sahana

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