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November 15th, 2021 18:00

DELL G3 15 3500 RAM upgrade

I want to upgrade my laptop but I have confussion here.

The store where I bought said that my DELL G3 15 3500 support only 16GB RAM maximum. However when I use crucial.com to analyse it is 64GB RAM maximum supported. 

I have 16GB RAM already but maybe I will need to upgrade in future so I want to know exactly. 

Can someone help me please. Thank you so much !

1st image is maximum RAM crucial tell me.

2nd image is maximum RAM that DELL tell me.

MinhTien11105201_1-1637029252001.png

MinhTien11105201_2-1637029628454.png

 

 

 

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November 6th, 2022 06:00

@jurgen39 @MinhTien11105201 @WiverMachado 

You can definitely upgrade to 32 GB, possibly 64 GB.

Intel says that the processors in that model support up to 128 GB RAM. Crucial says you can use up to 64 GB. Some other suppliers say 32 GB, but that may be because they don't have 32 GB sticks. So, 32 GB will work, 64 GB might work.

Dell's maximum memory specification is published at the time of system design, based on what they tested. It's not a limitation, so don't take it as gospel. Technology evolves, and often larger RAM sticks and larger drives become available after Dell publishes the specs, and Dell does not generally go back to revise the maximum specs. So, Dell's specs should not be interpreted as limitations or maximums.

I recently upgraded a friend's Inspiron to 8 GB RAM, even though Dell says that 4 GB is maximum. In fact, I temporarily ran 16 GB in that laptop just to test it out and it ran well, though both Dell and Crucial say that is not possible.

Crucial lists compatible RAM, and if it doesn't work you can return it for a refund. If you buy elsewhere, look for a similar guarantee.

Follow the disassembly and reassembly steps in Dell's Service Manual.

Look on YouTube for videos showing disassembly of your model. But, be cautious with them, as some use steps or methods that are not appropriate. Use the videos to add to your understanding of what to do, but follow the steps in Dell's manual.

Whenever touching components or working inside a computer, wear a grounded wrist strap, also called anti-static wrist strap, ESD wrist strap, or ground bracelet. I know many people do such work without this, but it's a cheap and sensible precaution. Rest the laptop on an anti-static mat or at least a reasonable alternative such as corrugated cardboard.

 

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November 15th, 2021 18:00

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

1 Message

January 19th, 2022 13:00

I have the same question. I know there are people who had sucessfull done the 32gb upgrade with succes. So, it supports 32gb for sure. Does anyone know about the 64gb upgrade? Have anyone done it?

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January 20th, 2022 23:00

So it is possible to upgrade to 32gb RAM right ? Is there any error or something when do that because DELL said the maximum RAM is 16gb.

1 Message

November 6th, 2022 02:00

Did you do the upgrade ?  Did it work (if so: which modules did you use) ?  tnx.

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December 7th, 2023 08:03

successfully upgraded to 64 GB - 2x Kingston 32GB DDR4 2666MHz SODIMM

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