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October 1st, 2019 22:00
Dell G7 7588, NVIDIA GTX 1050 Ti error code 43
I bought the laptop a few months ago and I just figured out the GTX 1050 Ti graphic card hasn't worked 3 weeks ago. (It's worked completely fine at first, I don't know when and why the issue happened). I spent a week trying tons of solutions include disable/enable driver in device manager, uninstall/ reinstall driver with DDU, hard shutdown and remove the battery, even reinstall Win10 and update BIOS but NOTHING WORKED.
I haven't had a passing thought that a brand new laptop could face such a problem. I'm studying abroad and this laptop was bought from a computer shop in my home country and seemingly there are very few successful chances of ownership transfer. I did submit the form 2 weeks ago but no response so far.
Is there any chance that this is just a driver issue? or my graphic card is really damaged? I am so disappointed.


Clintlgm
4 Apprentice
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1.5K Posts
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October 2nd, 2019 13:00
Windows has stopped this device because it has reported problems(Code 43) for my graphics card. Error code 43 is a generic message that typically indicates a problem with the hardware or software in Windows operating system
Most likely what has happened is Windows update changed your Video driver to windows Native. You should download the latest driver from Nvidia and custom install and select Clean install. uncheck Nvidia experience its just a pain I the arse you can just download and install on your own with less hassle.
DELL-Cares
Moderator
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27.8K Posts
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607 Points
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October 2nd, 2019 17:00
Greetings, Boi Chau
Thanks for sharing the details.
This looks like and issue with the graphic cards and will need to replace to resolve the issue.
Please provide your complete address with post code
By the way, I’ve contacted our ownership transfer team and got the system transferred to your account.
Regards
Kughalu
DELL-Cares
Moderator
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27.8K Posts
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607 Points
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October 2nd, 2019 17:00
I would like to take care of all the issues on your system. Type "OK" against the part if they are intact. Else, provide the kind of damage, if any against the part.
A) System Plastics such as LCD hinges, LCD top cover, Bezel, Media/Battery latches, Bottom Plastics –
B) Keyboard Keys –
C) Touchpad/ Palm rest –
D) Systems Port –
E) Optical Drive –
F) Screws –
G) Adapter Cord –
H) Any other noticeable Technical issue:
mcoih
4 Posts
0
March 5th, 2021 11:00
I do have the same issue and they try to fix it online but ended up asking me to pay (100$) technical support.
I have financial issue due to to this pandemic and now my request is expired.
I uninstall every and put back to default as I receive it but the code 430 still showing up every time I update the driver and now I can't play anymore.
Can someone help me about this code 430. PLEASE...
mcoih
4 Posts
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March 5th, 2021 12:00
*code43
mcoih
4 Posts
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March 7th, 2021 20:00
Please help me on this problem.
mcoih
4 Posts
0
March 8th, 2021 11:00
so sad that this problem of my laptop never be solve and can't play games anymore
Dell G7 15 7588
Warranty: Basic
Expires 10 APR 2021
AdrianG001
6 Operator
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4K Posts
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March 9th, 2021 04:00
Just a bit of advice concerning BIOS updates. Many users feel that they have to update the BIOS anytime a new version is released. Unless you are experiencing an issue that the new version Specifically addresses, I would never update the BIOS on a system that is working properly. I have seen too many posts from users that have seen their system go from trouble free to errors and system crashes simply because they wanted the newest BIOS version. Don't misunderstand, in some cases a BIOS update can correct a problem you may be having but by and large the old axiom, "if it ain't broke don't fix it" really applies here.