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661

July 1st, 2020 08:00

Dell Inspiron 15-3552 issues

Hello all,

I've had my Dell Inspiron 15-3552 for a few years now. A few months back, it began to beep 5 times on start up, continuously, until the laptop fully booted up. I replaced the CMOS battery, nothing, still beeps. Then I got an error saying the actual laptop battery was bad. I replaced that yesterday, and though the battery is brand new and took away that error message, now I'm getting this one:

"The AC power adapter wattage and type cannot be determined.

The battery may not charge.

The system will adjust the performance to match the power available.

Please connect a Dell 45W AC adapter or greater for the best system performance."

I have tried two chargers, both of which seem to work fine (green light comes on on the power brick), but the charger port itself seems very wiggly when I plug the charger in. The port looks a tad bit damaged. Could that be what's causing all of this trouble? Would replacing the port fix the issue? It's super frustrating.

6 Operator

 • 

5.6K Posts

July 1st, 2020 09:00

The DC jack board is not pricey, but I don't know how easy/difficult it is to replace it.

 

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1 Message

March 6th, 2023 09:00

Did you ever get it fixed? I’m having the same issue 

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