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June 11th, 2021 03:00
Dell Inspiron 7501 overheating
Hi guys.
I have had this laptop for a few months now (3 I think) Dell Inspiron 7501 (16GB TI graphics)
I have been experiencing overheating issues. I stream on Twitch as a DJ ( I have done a few game streams but the throttling and heating on this laptop make it unplayable/unstreamable)
I was concerned at the tamp of the laptop, after I have streamed for 3 hours on the speaker portion it is untouchable, still is, even though the device has been sent away for repair and the heat sink has been replaced.
I wonder if this is something I am just going to live with. I bought this laptop as an 'all purpose' laptop, which I would also use to stream. The specs say for what I am using it for, overkill. The thermals tell a different story. The temp can reach 95 degrees on the most basic of usage.
It is in high performance mode, as I like to be able to use all the power of this laptop, but I also have the dell power manager installed. I havn't touched it since I received the device back about a fortnight ago.
I have heard about undervolting/throttling etc but I don't want to limit the power of the device, or risk voiding my warranty or anything. I wish Dell just replaced the laptop as it doesn't feel like they have done anything to it. I rarely hear the fans kick in. Is that something to be worried about?
Maybe since it was refurbished they refuse to replace it, I do not know. If there wasn't covid price gouging and lack of supplies I would have waited, but I already got this with 10% off and 0.8% cashback, I think on paper it was a bargain, I was well aware of the overheating issues before I bought this laptop, but some people have had better luck, maybe its just they was using it in a different case scenario.
Bios and everything is updated to the latest version, as checked by supportassist


AdrianG001
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June 11th, 2021 04:00
Try undervolting. Undervolting will help a lot. I got lucky and was able to undervolt my i5-9300h by 165mV. Most people achieve 110 to 125mV easily.
Gatallica
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June 11th, 2021 06:00
How do I do that? And can anyone from Dell or with experience recommend this?
ejn63
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June 11th, 2021 07:00
You cannot - under-volting is blocked with your system's CPU (and most 10th gen plus all 11th gen Intel CPUs).
Reduce the load on the system - disable any of the Dell services you don't need (support assist is one major resource hog), and get rid of McAfee if it's loaded - it's another resource hog.
Gatallica
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6 Posts
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June 15th, 2021 02:00
There is no load on the system
Gatallica
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June 16th, 2021 06:00
Honestly I have given up. On the phone with Dell now. I wish they would refund or replace, rather than repair. Or at least some credit towards a desktop replacement.
Gatallica
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September 24th, 2021 07:00
I really did not want to start another discussion, but my previous one expired, I guess I will ask a little more and give more context in this discussion.
Basically my Dell Inspiron 7501 has been sent for repair twice, the first time was because I felt the laptop was getting too hot. I bought this laptop based on specs, as a all purpose laptop, which also meant I would be using it to do my DJ streams on Twitch.
The laptop was reaching 95 degrees, as was too hot to touch. Anyway the first repair, they replaced the heat sink. I didn't notice any difference. What I find weird is when I first purchased this laptop, I could hear and feel the fan well, meaning I knew when it was working. After the first repair I couldn't really hear or feel anything. Not noticeably anyway.
The laptop came back with more issues than it had before I sent it off, but again the main issue was put down to 'overheating' I also mentioned about the fan, but they didn't replace that. On the 2nd repair they replaced the heat sink again, as well as the motherboard? They also replaced the palm rest and service door due to 'poor manufacturing'.
When I got the laptop back yesterday I was testing it as best I could, I was playing the Sims 4 on high performance in dell power manager, with highest settings. I tested the temp on speedfan, and it only just got above 80, yet the laptop was still too hot to touch. When I tested using HWINFO it showed even higher temperatures.
I was listening for the fan, and feeling for it too, I put my ear up to below the screen where the fan vent is (I think) and I heard something, but I still didn't feel the air coming out much. I assume this is where the fan is and where the air comes out of.
I was suggested to use throttlestop in the past, but I am just too concerned to risk damaging anything. I have even tried turning turbo boost off, and I still don't notice any difference.
I got the laptop in April, so its well over the 30 days. I honestly wish I did a little more research, I mean I did quite a bit and the specs of this laptop seemed to be perfect for what I do, light gaming, my twitch streams shouldn't be too hardcore on the laptop, there is nothing in the background bringing anything down. Maybe its my DJ software and OBS running together I dunno, Ideally I would stream from a PC and use the laptop to DJ from, but I don't really have the money or the space for that atm, moving it around and setting it up in my DJ area, a laptop is more convenient.
Everything is updated, all the drivers etc. Was wondering if anyone else has this laptop (7501) and if they have experienced similar issues, and what they have done to combat this. I wonder if Dell would have replaced the fans there would have been a difference. I was hoping that is what they was going to do, but replacing the motherboard, thats quite a heavy fix right.
Look forward to hearing from your experiences and suggestions. Including whether Dell power manager is junk or not
AdrianG001
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4K Posts
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September 25th, 2021 04:00
Try undervolting. Undervolting will help a lot. I got lucky and was able to undervolt my i5-9300h by 165mV. Most people achieve 110 to 125mV easily.
Gatallica
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6 Posts
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September 28th, 2021 07:00
Thanks. That was suggested to me in a previous post, I was and still am hesitant to do it, because I don't want to lose system performance. I don't think undervolting is an available option in the BIOS anyway. I have a laptop cooling pad but its the top under the screen where things get hot
Vendette
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October 29th, 2021 05:00
Hi. Sorry to hear this, but I have the exact same problem with you.
I knew it has been a few months for your post which you might not see this, but your post spot on describing my current situation.
I got Inspiron 7501 laptop around the same time as yours, but I do not have time to get it check up since I have to use it for study + work. I just bare through the heating problem that can go up to 80-90 celsius easily using only Google or Youtube.
I bought it for its specs since I planned to use it for gaming and could use for editing in the future. After I see how it heats up, I gave up using it for gaming and turn to my old Dell laptop that is almost broken but bearable.
Honestly, my comment won’t help you, but thank you for your post that I do not have this problem alone with Inspiron 7501 — that I put my money into it, hoping it to be my working + gaming buddy for few years. After my job break, I will bring my laptop to the store I bought and use the repair insurance (hope it’ll help).
Wish your situation got better and found a place to finally fix this problem for you too. Next time, I won’t buy Dell anymore for this usage.
Vendette
2 Posts
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January 18th, 2022 07:00
Hi @AMM2022. Thanks for asking. During the time I bought, I use this computer with the exact same function as you too.
The overheating problem is still there. It's too hot to put on my lap and should not call itself as 'laptop'. It's still working for me with lots of Window software conflicting issue instead, but I'm just bearing with it since I already pay for it.
To be honest, I believe it comes down to material and design flaw. The material looks clean but surely it can cook a meal or two with this heat. There is some electric shock too when I touch it while charging.
My old PC is Dell Inspiron 15 7000 series, Core i7, gaming black-red plastic. I used it for 8 years gaming just fine. I don't know what is up with this new design. Never buy a pc that does not look like a gaming pc again for me. Lesson learned.
Ironmanu
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November 7th, 2024 11:04
Hi,
Since I bought my Inspiron 7501 in 2020, it has always overheated, and the fans have constantly been running loudly. Today, the motherboard is dead. This machine is a real disaster. Considering the purchase price, it’s shameful for DELL