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March 16th, 2018 01:00
Dell Inspiron 7577 w/ External Monitor
I recently bought a Dell Inspiron 15 7577 laptop with an Intel i7 7700HQ, 16 GB ram, Geforce GTX 1060 max-q, 128 GB SSE, and 1 TB Hard Drive. I've tried connecting this laptop to an external monitor (LG 24EN33TW) but I ran into a few problems. There would be blinking red dots all over the screen and the screen would sometimes flicker black, sometimes even staying black. I know the problem isn't the cable or monitor because when I connect the same monitor with the same cable to my desktop, it works fine. Does anyone know why this is happening? I use an hdmi cable with a hdmi to dvi-d adapter if that's important. Thanks
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radwoc
4 Posts
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March 16th, 2018 03:00
My external HDMI monitor stopped working two days ago after recent 1.4.2 BIOS update.
jphughan
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March 16th, 2018 06:00
a.mart
1 Message
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April 20th, 2018 01:00
i try to connect ASUS monitor by hdmi, but have "dvi no signal"
Have last bios 1.4.2
One time its connected, but i cannot change resolution, and after restart not working
dikshantsharma
2 Posts
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March 25th, 2020 07:00
i have tried everything and the port doesn't seem to respond at all. The monitor, cable and even the port are just fine. Can this be a bios problem?
jphughan
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March 25th, 2020 07:00
The use of an HDMI to DVI adapter/cable might be the issue. There are multiple threads with multiple users reporting that the XPS 15 9570 doesn't work with those adapters/cables, for example. Dell to my knowledge has not provided any insight as to why that system doesn't work with DVI displays (never mind committing to delivering a fix), and I was surprised to see this issue at all since I've never had a problem switching between HDMI and DVI in either direction on multiple systems and displays. But somehow that issue exists on that system, so I wonder if it might also exist on this system.