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September 12th, 2021 20:00
Dell Inspiron 7591 Battery Issues
My 7591 battery become bugling, it affect to hinge. I also take it to Dell, they also change battery for me and also the hinge in March. However, after 6 months, the battery seem bugling again and my warranty is over. How can I solve and prevent this from happening again and more serious. Should I bring it to Dell center again ?, I worried that my warranty is time out so that I will pay for it.
In addition, I usually connect it to AC using, I sometimes plug out but it is not trivial. I also check battery report and I see it lost about 3000 mWh after the August test (54,720 mwh)Picture 1
Picture 2
Picture 3
Picture 1: my battery in March before first warranty
Picture 2: my battery now
Picture 3: battery report in September


XPS_Man
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September 12th, 2021 21:00
Get that Battery out of your computer to prevent further Damage, see if removing battery heals rest of the parts or not.
The replaced part(battery ) gets coverage for additional 90 days (here in USA) .
However you should contact Dell and escalate the matter.
Namvuong
7 Posts
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September 14th, 2021 20:00
My warranty is out of date, will this battery be fixed or I will pay for it ?
Thank you
XPS_Man
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September 15th, 2021 00:00
Yes it will be. However dell branded battery will cost more.
So call dell out of warranty team in your country and seek Quote for battery. Its a simple installation and you can do it by your self. at the same time you can also check quotes for OEM battery.
However your concern is bigger as we are not sure the damage this current swell has done. Remove that battery and see if any plastic parts, still show signs of misallignment
ejn63
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September 15th, 2021 05:00
If you paid for a battery replacement from Dell, the replacement battery has a 1-year warranty.
Only if the battery was a warranty replacement will the warranty be expired (it's 90 days on a repair or the remainder of the original warranty, whichever is longer).
Namvuong
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September 15th, 2021 17:00
Thank you for your answer, in my opinion, I think that this 7591 model have problem with temperature which is affected to the battery. Because this battery is new about 6 months from the latest changed. I think because I play fps game and the temperature is overheated.
Moreover, I have a question that I usually plug in AC power during I use this laptop for the best performance. Will it be a reason for bugling battery. Some website said that battery nowadays is more modern so the plug in during using is normal. However some said that is not normal, it is dangerous.
Namvuong
7 Posts
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September 15th, 2021 17:00
This is battery information
Namvuong
7 Posts
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September 15th, 2021 17:00
I was changed laptop battery freely by Dell and I dont pay for it, they also change the hinge for me also, So my question here is this battery just have 90 days warranty or 1-year like your answer even when my laptop is out of day warranty ?
XPS_Man
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September 15th, 2021 23:00
Fro date of purchase of computer - 1 year
If you paid for Battery: 1 year
If the battery was replaced under warranty - 90 days or remaining warranty of battery whichever is higher.
In either case if the computer is in warranty, I would suggest you contact dell once and escalate the matter. As swell may have damaged other components, Dell may help.
Namvuong
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September 16th, 2021 10:00
Yes thank you for your suggestion, my warranty is out of day and my city is in social distancing so it is very hard to contact Dell
XPS_Man
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September 16th, 2021 11:00
Than get the swelled battery out of the computer and use the machine on charger until you get to contact Dell or local repair shop
Namvuong
7 Posts
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September 16th, 2021 19:00
Yeah, I plan to do the same. However, I fail to try to open the laptop my tool is not strong enough to open the screws, why they are so hard to twist out