Unsolved
3 Posts
0
556
Dell Inspiron Battery Critical, Then 50% When Plugged In
I have a Dell Inspiron 7386 2-in-1 I7386-7007BLK-PUS. Ever since purchase, if the battery falls below 50-60% and I close the lid, I reopen to a battery critical warning and it self-shuts down after a little bit. If I plug in during that message, the percentage goes from 1% to 50-60%. I've ran Dell's and other third party diagnostics and no issues have been found. I have the current firmware. I know there are other threads about this but now cannot find them so apologize in advance for a duplicate. Any ideas?
evanzel
6 Posts
0
March 19th, 2020 05:00
I had the same problem.
Bios 1.7.1 was released today and am currently testing it. So far, it seems that it is fixed.
Would you mind checking this and report?
Tony503
3 Posts
0
October 17th, 2021 08:00
Update on this issue: The issue still persists 1.5 yrs later. Was up to BIOS 1.9.0 with the issue still present. Updating to 1.11.0 to see if it happens to resolve in this update.