Unsolved
This post is more than 5 years old
1 Message
1
9471
August 26th, 2018 10:00
Dell mobile connect drivers failed to load
I have G7 series laptop bought about a month ago. It comes with pre-installed dell mobile connect but when i opened it, it shows that dell mobile connect driver failed to load. I tried everything...restarted the laptop, turned bluetooth on and off, uninstalled and reinstalled drivers, uninstalled and reinstalled app from Microsoft store but to no avail. Has anybody got a solution for this??
No Events found!
nyc10036
6 Operator
•
5.6K Posts
0
August 26th, 2018 14:00
https://www.windowslatest.com/2018/01/15/install-dell-mobile-connect-app-windows-10/
Yolyo
1 Message
0
December 22nd, 2018 11:00
I have same issue. I have turned off and on Bluetooth, restarted PC. Uninstalled the driver an app. Installed the drivers per instruction on the mentioned link, and still is not working. Please help!
Regards;
Jorge
Dell-SreejithR
6 Operator
•
3.4K Posts
0
December 24th, 2018 11:00
Thank you for your message. Did the application stop working after any Windows or driver update?
Do you get any error message when installing the application or does the application fail to start after the application installation?
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.
What is a Dell Service Tag and how do I locate it?
Nexus Moon
35 Posts
0
January 30th, 2019 10:00
How to uninstall the Mobile Connect driver? I could not locate it.