Fast Internet, Slow on Inspiron 15 5000

Thank You Thank You Thank YOU !!!  Problem solved !  THANK YOU A

---

@Bilo4321 wrote:

1) Type msconfig, then under “system configuration” click on services. Find smartbyte network service and uncheck it, then restart your computer.

2) go to device manager, find network adapters, expand it, then right click on your intel dual band wireless and go to properties. Click on advanced, find throughput booster then enable it on the window to its right. Next go to transmit power and make sure it is set to the highest. Then go to roaming aggressiveness and set it to lowest.

you should then have rocket speed!

---

I was having this same internet speed issue on my Inspiron 15 5566 model. I read thru all the posts and unchecked the smartbyte app.

PROBLEM SOLVED!   

Try Disabling the SmartByte Network Service if usual solution dous not work
For that
Go to Start -> System Configuration->Select Service Tab->Uncheck the SmartByte Network Service ->Click Ok and do the Restart

This worked for me.

Regards,

Adrian

Indeed! My internet service is 250 mbps (confirmed via speed tests at the router). I just bought this laptop (i3 core) at Costco and was underwhelmed by my ethernet-connected internet speed--about 30 down and--weirdly--about 90 up. I just unchecked the SmartByte service as you described and now I'm at 90 up and down. So, some improvement, but still no where near what it should be. Any thoughts?

Update and comment:

Dell does have an article here regarding the SmartByte app and known impacts to speed. Updates to it are available. Use Dell Updates or Dell SupportAssist to get them. My laptop is recently purchased from Costco online. However, likely, it has sat on a shelf for some time. There were tons of updates I had to work through over the last two days or so. In the end, even with the SmartByte app enabled I am getting virtually as fast a speed as my network device provides for. It is rated at no more than 100 mbps. So regardless of my ISP's to speed of 250 mbps, I can never expect to get that fast with this laptop. No, my speedtests are coming in right around 94 mbps. I'm not going to quibble about 6 mbps gap (via ethernet--less than 6 feet from the router). I'm good now.

Thank you!   Reading your comment has saved yet another Dell laptop from polluting a landfill near me!   My Speedtest went from 5M to 60M.    I wished I had spent a little more for a lappy that at least had a 5G wi-fi radio.  My broadband runs over 200M on the 5G side.  

Nov 2019 - Purchased a newer one;  

Removed SmartByte  - temporary improvement; degraded after a few hours.

Turned off Bluetooth and adjusted the WiFi aggressiveness.

Qualcomm QCA9377 802.11ac Wireless Adapter doesn't have an option to change the broadcast power.

Adjust BIOS to run full power.

None of these worked.

Disabled the device and switched to an $8  USB WiFi adapter worked; but it caps me at 18MBPS/18MBPS.

Thanks so much removing smartbyte fixed my problem.

@Bilo4321 @Bilo4321 

Using msconfig I disabled Rivet AP Selector Service and Rivet Dynamic Bandwidth Manager and SmartByte Network Service.  Restarted machine.  Getting barely any internet speed (measured in bits per second or KB per second at best) from two Dell Inspiron 3593 Interl Core i5s w/ 8GB Ram.

Also attempted to change throughput booster but that's not fully shown/available on my computers. COULD NOT do transmit power (not shown).  COULD do roaming aggressiveness.

Every other computer and device in my house connected to verizon wifi router wifi gets Verizon Fios speeds of 30+ (up to 70 in some cases) MB speeds when connected to Wifi router as these two Dells.

I had a similar problem with my Inspiron 15 5570 running Windows 10. I followed all the recommendations I found from users with a similar problem:

- Updated BIOS

- Updated the Drivers for WiFi and Bluetooth (I even used the Drivers from 3 different sources (Microsoft, Dell and Intel)

- Removed the SmartByte application, I even removed all the instances of the SmartByte from the registry.

However, the problem persisted. I realized after that the issue is some sort of conflict between the Bluetooth signal and the WiFi signal. When a device is paired to my laptop via Bluetooth (I had it paired with an Echo Plus speaker) the WiFi speeds were reduced significantly, to the point that would make the device inoperable. The connection via Ethernet cable was always unaffected and great. After removing the paired Bluetooth device, the WiFi speeds went back to "normal". And by "normal" I mean great Wi-Fi speed.

Searched everywhere, tried everything, then found your post and wham - speeds increased!

THANKS @Bilo4321