G3 15 3500, camera stopped working

G Laptops (Inspirons) are not Alienware Laptops - Dell Community.  

OmTatSat,

To receive assistance from Dell Chat support, they need to first verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get help now" icon on the right to start a live private chat session. Provide to them the private G3 15 3500 Service Tag and all of your troubleshooting.

Thanks for your answer.

It's out of warranty...That means I can get paid support only?

Make sure the camera is enabled in the BIOS of your Dell laptop. Restart or power on the computer. When you see the Dell logo during POST, press the F2 key once a second to enter the System Setup. NOTE: When the computer boots into Windows, restart the computer and try again.

Thanks.

Yes I've checked the Bios as well, camera was enabled.

I even tried disabling it, restarting the machine, then again enabling it but this trick didn't work...

How can I escalate this problem? I believe Dell engineers could figure it out. It seems like a driver issue, although there is always a chance that the camera itself has gone bad.

Someone with an answer? 

Even if the answer is "No Answer", that would be appreciated more than utter silence.

Thank you

A connection cable may have came loose.  The camera assembly is attaching along to the laptop lid.  Review this video to see if you are handy enough to work on your device.  If not, send it to a repair shop of your choice.