I purchased an Inspiron 13 7000 2-in-1 laptop approximately 3 years ago, so I could take to college classes with me, do homework, etc.

My battery life lately has been awful. When fully charged at 100%, I unplug it and the battery will be dead within 30-35 minutes. Tonight, I received a message on my screen saying that my battery can no longer work for my computer.

I don't know anything about computers, and with stores closed now, I can't go to Best Buy (where I purchased it) and talk to them. Is there something I can do to fix this, or do I really need to buy a new battery. If I need to purchase a new battery, can someone tell me specifically what battery to buy? Is it something that I can change myself (I'm NOT a techy person), or do I need to wait until stores are open again and take it to the store (which would be costly to do, and I don't have the funds).

Thanks for your help!

Jodi