Inspiron 15 5000 HDMI not active

Question

When i connect my laptop to my TV using the HDMI port, the TV indicates no signal present. That same cable and TV port works fine with my setbox connected. How do I activate the HDMI port on laptop.

Dell-RonnieR · Accepted Answer

Willem 2020,

I've reviewed the recent update and understand that the issue was with the Operating System image itself. Glad to know that the reset helped. Looks like this was never an issue with the motherboard at all. While I'm sure you'd have wished that the onsite technician did the reset for you, they're only trained to replace parts that we ship to them. They do not troubleshoot unfortunately. We, the technical support team help with the troubleshooting.

Martyn.Trevor · Answer

I have also tried holding the Fn key and pressing F1, but no change.

Clintlgm · Answer

You sure you got the right input selected on your monitor?

Martyn.Trevor · Answer

already tried that. when i hit the f1 key, in the top left corner of laptop screen appears what looks like a volume selector with an X at the bottom of it. Then it disappears. Still no signal on tv.

Clintlgm · Answer

Turn on your Dell laptop and then power on your HDTV or LCD monitor. Navigate to the correct 'Input' channel on your TV or monitor. Hold the 'Fn' key on your keyboard, then press the 'F1' button to engage the video output. Your laptop's display should now appear on the TV or monitor.

Dell-MellisaF · Answer

Hi, We have replied to you via private note. Please check the same and let me know if the steps provided help.  Looking forward to your response.

Willem 2020 · Answer

Hi there,

I am experiencing the same issue on my Dell. I get a "No signal" message when I plug the laptop into my LG 65 UF 95 TV via HDMI. I tested it with other laptops and it works fine.

Please let me know what I can do.

Thanks.

WP

Indywonderland · Answer

Hello, I am having the same issue with my Inspiron 5000, can someone send me the instructions on how to troubleshoot? thank you!

Garnfadryn · Answer

@Dell-RonnieR​ What is the accepted solution???

ShiaL · Answer

@Dell-RonnieR​  I just bought a Dell S3422DWG monitor to work with my Dell 15 5000 and have the same issue  'No hdmi signal from your device' works fine with old monitor what do i need to go? Thanks

evonleue · Answer

I am trying to connect an external projector and when I try to Detect in the Settings:Display I get no devices found. We all need the solution to this one.

evonleue · Answer

@Dell-RonnieR​ Please reveal how it was fixed so can all fix ours. The accepted Solution does not detail the solution.

Garnfadryn · Answer

Mine was under warranty, so they had to send out a guy to replace the motherboard. He said the body of the laptop is quite flexible, so it can twist when handling and this had caused the HDMI port to disconnect.

sandifo · Answer

I was having issues with my HDMI Inspiron 15 until I realized that my display adaptor was manufactured by AMD not Intel. I suspect that is what is tripping up other folks. I was able to fix it following these steps.

Go to Device Manager. The Display adapter may be disabled. Right click on it and enable the adaptor. Theis will enable monitor to handshake with the HDMI port. Make sure the latest AMD drivers are installed.

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Inspiron 15 5000 HDMI not active

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