Inspiron 15 7567 speakers problem

@Jim Coates, as far as I know, the drivers are good for Win 10, whatever version.  You might see updates after a new build or specific update.  There have been changes in the last few months like the popup turnoff and the Headset Microphone selection.  My system is using normal drivers without problems.  I feel one of the big problems is new drivers being influenced by prior installs.  Installers for the current drivers may give you the option to remove previous drivers.

We should know for sure in about 8 days ;)

@Jim Coates I just did what you said but the native driver of windows 10 doesnt recognize the subwoofer. Also, where can I find older versions of the Realtek driver? In the driver's page (http://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=8WWJK) there's ''other versions'', but none of them is compatible with the 7567.

You might start keeping Task Manager open and check the processor utilization and speed.  See if you can find any correlation between the pops and its performance.

I tried to install Smartbyte using the Dell download but was told I already had a newer version.  To my surprise, I did not know that, even though I do have a Killer Wireless card installed where as the 7567s come with an Intel card.

Another difference my system has is a Samsung 960 EVO drive running in the PCIe mode.  The 7567s ship with a NVMe drive configured to work as SATA.

My machine also has never had any unexpected shutdowns.

I am using the 8142 driver from the Dell site.  If I run my Subwoofer up to full levels, it shakes the bottom of the unit.  I do have my bass turned up in preferences.

" older versions of the Realtek driver? "

All of the drivers that Dell has released for the Inspiron 7567 are here.

I would install the oldest Realtek (6.0.1.7962) on top of the native driver, then the 7989 on top of the 7962, etc. Easiest to go old to new rather than new to old. Windows Update should be off.

I had a problem where I would get audio static as a regular beat about once every 1.5 seconds. This problem would only happen after the computer had woken from sleep. After reinstalling all drivers to no avail I decided to check the running services. I had audio running in the background as I stopped services until the audio bug stopped. It stopped when I stopped the SmartByte service. After uninstall of SmartByte and restart I can no longer replicate the issue. Inspiron 15 7000 Gaming, Windows 10.

I have suffered from the pop noise for months. It got even worse after the latest windows update.

Now I have reinstalled the native driver (6.0.1.7962) and the pop noise is gone!

Thx to Jim!

@Kevin Yamwrote:

I have suffered from the pop noise for months...Now I have reinstalled the native driver (6.0.1.7962) and the pop noise is gone!

Hello Kevin Yam. Thanks for posting. Is your laptop the same as DavidD234 is posting about in this thread (Inspiron 7567) or a different model?

 

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Yes, the same model

The subwoofer had frequent "pop" noise when I played music using the latest Realtek driver

I tried with every driver, but unfortunately the problem is still there.

@DavidD234Have you tried modifying the regedit?

https://www.dell.com/community/Laptops-General/Speakers-popping-on-Inspiron-15-7567/td-p/5155483/page/2


1. Press Win key + R  --> regedit
2.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4d36e96c-e325-11ce-bfc1-08002be10318}\0000\PowerSettings

(Check other sub-folders. Mine was found under 0007 not 0000)

By default,

ConservationIdleTime is 03 00 00 00

PerformanceIdleTime is 03 00 00 00

IdlePowerState is 03 00 00 00

Modify this three keys to

ConservationIdleTime 1e 00 00 00

PerformanceIdleTime 00 00 00 00

IdlePowerState is 03 00 00 00

I just tried modifying the registry but it didn't work either.  :/

All the other drivers are up to date and I uninstalled Smartbyte since day one.

NOOOO, I accidentally clicked ''accept as solution", what do I do?

@DavidD234wrote:NOOOO, I accidentally clicked ''accept as solution"

 

A moderator just pointed me to the instructions for using this forum, which I had never seen before. Under "Accepted Solutions" it says how to revoke.

If you go to the post you marked as the solution and click the 3 vertical dots you should see the option there "Not the Solution". I tried it in one of my threads and did see the option.

 

 

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