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Inspiron 15R SE 7520 - boot 1 time to 10 attempt... what is going on?
Hello everybody!
I recently got a weird problem with my old Inspiron 15R SE 7520.
Pressing the power button it gets to the screen with the Dell logo (after a second of black screen) and remains stuck there. By turning it continuously off and on for about ten times, a certain point it can start normally.
This is something new since a couple of weeks. I didn't do any recent changes. Since about a year the BIOS was informing me that the coin battery was uncharged, so I guessed this was the problem. So I change it, but the problem is still there.
So I supposed that could be a problem with the power adaptor, so I change it, but the problem is still there.
Other info are:
- the laptop battery is dead since a very long time. I thought this could be a reason, but I removed it and nothing changed.
- I have a password in the BIOS (I think this should not influence the issue... but you never know...)
- I never updated my BIOS
Is there someone having some suggestion?
firstbrickmaster
38 Posts
1
September 15th, 2019 10:00
Hi @inspy
Make sure these are up to date
https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=1tpvn&oscode=wt64a&productcode=inspiron-15r-se-7520
https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=tr4t4&oscode=wt64a&productcode=inspiron-15r-se-7520
https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=d2ctt&oscode=wt64a&productcode=inspiron-15r-se-7520
If you could give some feedback that would be great thanks!
inspy
8 Posts
0
September 16th, 2019 12:00
Apparently I solved the problem by uploading the drivers indicated by @firstbrickmaster . For the moment seems to work normally. Thank you so much.
inspy
8 Posts
0
September 17th, 2019 05:00
Mistake... sorry...
It used to work for a while. I restart it several time and it was working fine.
When I start the system this morning, the problem appeared again. I suppose it has to do with the fact of being without power for long time.
Another info is that I updated all the driver mentioned before, excluding the BIOS. Since my battery is gone, the software doesn't allow me to install. I also used the command "/forceit" with no result.
inspy
8 Posts
0
September 24th, 2019 10:00
any other suggestions?
nyc10036
4 Operator
4 Operator
•
5.6K Posts
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September 24th, 2019 15:00
failing hard drive is my guess