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November 15th, 2020 20:00
Inspiron 3593, camera, blurry
I’ve had the INSPIRON 3593 four about 2 weeks and is the second laptop since my first same model. The camera is horrible I’m blurry. My clients can not see clearly and I appear as if I was using a telephone just a small picture. I’m disillusioned with Dell. Please help me and restore my confidence in your product or back it goes. Thank you.
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nyc10036
6 Operator
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5.6K Posts
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November 16th, 2020 07:00
Perhaps there is a clear covering to protect the lens. Remove the covering.
AdrianG001
6 Operator
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4K Posts
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November 17th, 2020 04:00
Was there any liquid spillage or moisture formed on the webcam area or the bezel?
Please clean the bezel and on the webcam with a soft cloth. Ensure there is no dust or smudges on it.
Check the webcam with skype app and the camera app within Win8.1
If the system is under warranty, then contact us via Twitter - @dellcares for faster communication. If there is no warranty, then we can help with a paid service call if required.
Dan676
3 Posts
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December 10th, 2021 10:00
OK -This is sort of embarrassing. I had this same problem; that's why I was searching help forums about blurry laptop cameras. What I figured out is that my laptop shipped with a little teeny circle of protective plastic film that was covering the camera lens, and once I peeled off that teeny protective film, the camera was MUCH clearer.