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mthom224

3 Posts

430

February 11th, 2022 19:00

Inspiron 5515 glitching display during start up

When I start up my Inspiron 5515 little white dots track across the screen in a single horizontal line as the white dell logo against black background is loading. It then glitches (a number or lines across the screen) before opening the login/welcome screen. 

Nothing else appears to be wrong. However, I am mindful of checking to see if anyone else has had this problem as I am still covered under warranty if it is a faulty product. The laptop is 5 months old and had no drops/damage (in fact a very precious life). I have had ribbon cable issues on previous laptops among other issues so I am a bit nervous about this. 

AdrianG001

6 Operator

 • 

4K Posts

February 11th, 2022 22:00

Boot into safe mode.

Safe mode allows your computer to load Windows without activating all drivers and applications. This can help if you are dealing with a system-critical problem that interferes with the normal Windows operation on your computer.

While in safe mode, you can troubleshoot Windows and try to identify the culprit that triggers the operating system to fail. Here’s how to boot into Safe Mode on your Dell Inspiron laptop using Windows platform:

  1. Turn on your laptop by pressing the Power button.
  2. Hold down the Shift key repeatedly and quickly tap the F8 key during the booting process. Doing so will route you to Recovery Mode menu before the Windows OS starts to load.
  3. If you couldn’t get it on your first attempt, then try again. It may take several attempts before it works so just be patient.
  4. While in the Recovery Mode menu, select See advanced repair options.
  5. Select the Troubleshoot option.
  6. Then select the Advanced options button.
  7. Click the Windows Startup Settings button.
  8. Click the Restart button.
  9. After the computer restarts, you will be prompted by the Advanced Boot Options menu. It enables you to boot your Windows in safe mode, safe mode with networking and safe mode with command prompt.
  10. Click to select your preferred safe mode option.

If your laptop is able to boot in safe mode without being stuck or any errors, then the problem is likely triggered by third-party applications installed on your computer, a firewall or computer virus. You may then proceed to troubleshoot your computer programs and  resolve the underlying cause.

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