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September 6th, 2020 01:00

Inspiron 5770, headphone jack is not working

Earlier it was working and I was able to listen through headphones as well. but since a week, it has stopped behaving. the headphone jack popup is also not coming

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25.7K Posts

September 6th, 2020 02:00

Thank you! We have received the required details. We will work towards a resolution. You may also receive assistance or suggestions from the community members as well.

April 29th, 2021 17:00

How was this resolved?  I'm having the same problem.  I used to get the pop up each time I plugged headphones or speakers into the audio jack and a few days ago it just stopped appearing.  If I restart the laptop (Inspiron 5770) and have my headphones plugged in they work.  As soon as I unplug them the sound will come out of the laptop speakers but when I plug the headphones back in I do not get the pop up and the audio does not transfer to the headphones.  

April 29th, 2021 17:00

Were you able to resolve this issue?  I have the same problem.  

286 Posts

April 29th, 2021 18:00

HI
 
kindly restart pc and run dell diagnostics to check hardware

 

do try with another earphones , may need another jack moving foward

 

do acccept kudos and acceptance if okay
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