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427

July 21st, 2021 18:00

Inspiron 7506 plagued with issues

First month speaker jack blew my speakers. Dell replaced my speakers along with the mother board, and refused me a new replacement. Then they had to replace my screen, would not give me a new replacement and now I am waiting for a new mouse pad. Essentially all primary components. Dell has had this more than me. Seeking the proper address to first file a consumer complaint to secure treble damages. Unfortunate, as I only want a replacement. If there is a specific location other than Texas, please share. 

12 Elder

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July 21st, 2021 18:00

Community Manager

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August 9th, 2021 06:00

This case was resolved by DELL-Cares agents and the Dell ARS (Advanced Resolutions Service) team.

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