Unsolved
2 Posts
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427
July 21st, 2021 18:00
Inspiron 7506 plagued with issues
First month speaker jack blew my speakers. Dell replaced my speakers along with the mother board, and refused me a new replacement. Then they had to replace my screen, would not give me a new replacement and now I am waiting for a new mouse pad. Essentially all primary components. Dell has had this more than me. Seeking the proper address to first file a consumer complaint to secure treble damages. Unfortunate, as I only want a replacement. If there is a specific location other than Texas, please share.
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ejn63
12 Elder
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July 21st, 2021 18:00
See here:
https://www.dell.com/learn/us/en/uscorp1/terms-of-sale-consumer?c=us&l=en&s=corp&cs=uscorp1
DELL-Chris M
Community Manager
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August 9th, 2021 06:00
This case was resolved by DELL-Cares agents and the Dell ARS (Advanced Resolutions Service) team.