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January 21st, 2018 20:00
Inspiron 7577 Replacement HDD Rubber
Hi,
So like some people, I tried putting a HDD that was bigger than 7mm forcefully into my laptop.
Didn't really bode well....
So now my HDD Bay has broken screws and definitely destroyed rubber pads...
Anyone knows any place where I might be able to get a replacement?
I've tried looking on ebay and google and I couldn't find it (might be because I don't know what keywords to search for).
Any helps is appreciated. Or advise on what I can use instead of it.
Thank you!
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Robert P (retired)
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January 22nd, 2018 04:00
Hi LastArms,
Thanks for posting. Apologies that your system is not functioning as anticipated.
Unfortunately, forcibly damaging the computer is not covered under the warranty. However, the parts may be available to repair it. Please try contacting Dell Spare Parts, parts-people.com, or Discount Electronics. If you would like to receive an estimate of the costs and have it repaired by the Dell Depot, please contact the Dell Out of Warranty department.
LastArms
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January 23rd, 2018 23:00
Hi Robert,
Apologies if I might actually be posting on the wrong forum...
I know that English is not my first language, but I'm very surprised at your answer to my post...I was asking around if anyone knows where I could purchase the "Rubber Grommet" and extra screws for the HDD bay...I'm estimating the cost for the Rubber Grommet and Screws to be less than $5.. why would I want to file a warranty claim for those...?
Repair...? I mean I've never heard of ways you can repair rubber and screws...
I apologize if my post was not clear enough...
I was asking if anyone knew the correct name for the piece of rubber that was holding the hard drive bay so that I could try finding it. And if anyone actually know a seller on e-bay or amazon that carries them... I don' think I was asking for warranty claims... And in no way is the computer itself damaged... just that the screws are a little stripped for my liking and I need replacement rubber grommets...
Thank you anyway for replying...
Regards,
Last
ejn63
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January 24th, 2018 07:00
It's unlikely the parts are separately available. On the caddy for the drive will be a Dell part number you can use to search for a replacement.