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5 Posts

2515

September 17th, 2020 11:00

Internal Microphone volume suddenly very low

I have a Dell Inspiron 15-3567.  The other day I was on a zoom call and people said they couldn't hear me.  I've used zoom many times with no problem.  When I test the mic with Voice Recorder my voice is very low and muffled. I downloaded and installed the latest RealTek drivers from the Dell Support site and it still doesn't work.  How can I fix this?

2 Intern

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415 Posts

September 17th, 2020 12:00

have you boosted your mic input to +30dB in sound?

5 Posts

September 23rd, 2020 14:00

The only way I got it to work was by removing the realtek drivers and installing the generic microsoft HD audio drivers.

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