Laptop not charging

Question

I have a dell laptop inspiron I am not sure which one but it has a YRDD6 battery. my original charger got damaged and I have tried getting another charger then when I plug it in, it shows a warning saying that, the charger is not recognized and that makes the battery not to charge. can you please give me an advise on what to do, because I have tried to get a original 45w, 19.5V dell charger but I can't find it anywhere

ejn63 · Answer

Very easy to find, common adapter. https://www.parts-people.com/index.php?action=item&id=17630 Any Dell adapter with a 4.5 mm plug and 45 W or greater will work.

AdrianG001 · Answer

Verify AC adapter functionality Charge the battery in BIOS mode or with the laptop turned off Run the Dell hardware diagnostic test Check the battery health status Update the BIOS and Dell Quickset Run Windows Troubleshooter for battery issues Uninstall and reinstall Microsoft ACPI Battery driver

Inspiron

Laptop not charging

Verify AC adapter functionality

Charge the battery in BIOS mode or with the laptop turned off

Run the Dell hardware diagnostic test

Check the battery health status

Update the BIOS and Dell Quickset

Run Windows Troubleshooter for battery issues

Uninstall and reinstall Microsoft ACPI Battery driver

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