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May 5th, 2021 12:00
Laptop not working after driver update
Hi, I have an Inspiron 15-5584 and I just updated drivers based on recommendations by Dell SupportAssist. Now everything is much slower, especially on graphics-heavy websites, or the laptop just freezes entirely and I have to do a hard reset. Is there any fix for this? Thanks!
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ejn63
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May 5th, 2021 13:00
Use the system restore to take the system back to before you installed the drivers -- then manually install each driver from the list that Support Assist gives you.
https://www.windowscentral.com/how-use-system-restore-windows-10
ejn63
12 Elder
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May 5th, 2021 12:00
Go back and uninstall the driver updates. Then reboot and re-apply them one by one until the problem reappears. Alternatively, uninstall each until the problem disappears.
sillyboy22
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May 5th, 2021 13:00
Thanks. Can you tell me where to find the most recent driver updates to uninstall? I didn't even look at what I was installing. I just saw that there were recommended updates and clicked "ok."