Unsolved
3 Posts
0
4100
April 21st, 2022 13:00
Laptop stuck on logo screen
Alright this is something that has happened to me a couple of times and I’ve managed to get it to work every time but this time my laptop just won’t boot this time. My original solution was to unplug all cords from the computer ports and it would boot. Now before this all happened I wanted to do something with my USB and realized my USB wasn’t showing up when I plugged it in. I heard make the noise when you plug the USB and it showed up in my tray but it didn’t show up in windows explore which was weird to me. So I tried my SD cards and they worked fine so I decided it might be an update issue. So I checked windows update and I decided to update it. After that it got stuck on the boot loop again. I thought I could fix it like I did the last times but this it didn’t work in fact the laptop had shut its self off twice( that’s not the case now) So I pressed F12 to get to bios and the blue bar is stuck at 25%ish. Then I tried F2 and ESC and the same things happened. I need this laptop for school is there anyway to fix it without messing with the hardware too much? Kinda need this ASAP.


ejn63
12 Elder
•
31.3K Posts
•
154.6K Points
1
April 21st, 2022 13:00
Unplug the system, disconnect the main battery from the system board and hold the power button for 30 sec.
Remove and reinstall the memory modules. Disconnect the hard drive or SSD.
See if the system will then power up to a boot screen. If it will, reconnect the drive and try again - if that halts the boot, the drive is bad and will need replacement.
If not, the mainboard is bad.
Genesis55
3 Posts
0
April 21st, 2022 16:00
What if the laptop can’t be opened
Genesis55
3 Posts
0
April 21st, 2022 20:00
Alright I removed the hard drive and it works do I go ahead and put the hard drive back in?