2 Posts
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269
May 21st, 2023 09:00
Persistent Screen Freeze and Restart Issue with Dell Inspiron 15
I own a Dell Inspiron 15 laptop, and I'm encountering an issue where my screen becomes stuck and the laptop restarts after approximately 2 minutes of operating video editing software, particularly Adobe Premiere Pro CC 2019.
In my attempts to resolve the problem, I have scanned my laptop with Defender, updated all drivers, and even reinstalled Windows. Unfortunately, the issue persists.
As a website developer, I work on multiple client websites on a daily basis, and it's worth considering whether the presence of nulled plugins on those websites could potentially conflict with Windows 10. I'm wondering if there could be any connection between the software conflict and the use of nulled plugins.
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filbert
6 Operator
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1.8K Posts
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May 21st, 2023 10:00
1. Why do your clients use nulled plugins? That is a security risk.
2. You should tell use your laptop model. (Inspiron 15 refers to dozens of models over more than 12 model years. We need specific model number such as 3582.)
3. If your laptop is more than a few years old, I would suspect that it might be shutting down due to overheating, caused by accumulated dust inside and/or dried out thermal compound that is no longer effective. Both can be solved by opening the laptop and performing maintenance.
4. Run Dell Diagnostics:
Immediately after pressing the power button to turn on the laptop (or after clicking the Reboot command), press and hold F12 to enter the One Time Boot Menu, select Diagnostics and press Enter. The Dell Diagnostics will test major hardware components. Choose to run the extended tests.
SabirHussain
2 Posts
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May 27th, 2023 04:00
I know the importance and security risks involved with the nulled plugin, and I always address this to my clients that this practice is not advisable for many reasons. Clients may choose to use nulled plugins to avoid paying for the original premium versions. I am really sorry that I don't know the exact model of the laptop, but I can say that it is an old model. Thanks for your reply, it helps me a lot.