This is a feature called "CABC". Dell does not advertise this feature anywhere but you get to find out about it after buying the laptop after which you have no recourse except to hope that dell releases a fix for it. This same feature exists in the XPS line for which they have released a fix. They haven't yet for this laptop, nor there is any communication that they plan to. When I contacted dell I was told that it's working "as designed" and basically to deal with it. I own the 7373 and facing the same issue.
Aniessh Sethh
50 Posts
1
March 9th, 2018 21:00
This is a feature called "CABC". Dell does not advertise this feature anywhere but you get to find out about it after buying the laptop after which you have no recourse except to hope that dell releases a fix for it. This same feature exists in the XPS line for which they have released a fix. They haven't yet for this laptop, nor there is any communication that they plan to. When I contacted dell I was told that it's working "as designed" and basically to deal with it. I own the 7373 and facing the same issue.
JPR_
1 Rookie
•
3 Posts
0
March 12th, 2018 14:00
Thanks Aniessh. I opened a support request with dell based on that annoying feature.
Hopefully I get a better answer from them. Since this is not working "as designed".