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December 12th, 2022 10:00
Screen blacks out while watching YouTube videos
Inspiron 3493
The laptop screen blacks out while watching a YouTube video with the audio still playing, the only way I can see the screen again is by moving the video out of view, however, when I do this, the screen along with all the text starts shaking and I have to restart the laptop.
I have monitored my CPU, RAM and GPU usage and it doesn't seem to show spikes, my drivers are also updated.
How do I fix it?
GPU: Intel Iris Plus Graphics (Integrated)
Driver Version: 27.20.100.9365
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ejn63
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December 12th, 2022 11:00
Does the same thing happen if you use an alternate browser (i.e., Chrome if using Edge, etc.)?
inspirefixer
2 Posts
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December 12th, 2022 21:00
Yes, it does happen even if I use other browsers