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November 20th, 2022 04:00
Side Speakers Intermittent - Inspiron 7620
Inspiron 16 7620 2-in-1
Inspiron 16 720 Windows 11. I am having a problem where the side speakers will work for a short while and then they will begin cutting in and out about every second. The front speakers work fine. If I change a setting like bit rate they work for a short period of time and then begin switching on and off about every second. Anyone have a solution for this. I've ran through all the troubleshooting. All updates are installed and I've removed/reinstalled all the audio drivers. External speakers and bluetooth headphones work fine. It seems to be software related because they work fine for a short while after changing settings.
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DELL-Jesse L
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November 28th, 2022 04:00
Inspiron7610Lap,
Following up to see if you performed a system restore on the system? Let us know.
epsol
7 Posts
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January 9th, 2023 03:00
was curious if you ever found a solution to this? I just got a Inspiron 7620 and its doing the same thing with the top firing speakers. I thought it was a hardware issue, but I had the laptop switched out and the 2nd one is doing it as well.
Inspiron7610Lap
2 Posts
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January 9th, 2023 03:00
Dell replaced the mother board and the top speakers. Issues was still there. Then they replaced the daughter board and the speakers a second time and that solved it. The tech thinks the speaker wire was routed poorly and pinched the wire. It was not software related.
epsol
7 Posts
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January 14th, 2023 08:00
Thanks for the info, I did contact Dell and they setup an onsite repair, which they no-showed twice on. So I just returned the laptop.