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August 28th, 2021 10:00

Software for paring Mouse and keyboard KM 632

I have bought a new dongle, compatible with this model, and i could not find the software to do new paring.

When i look for the software in Dell website, i only match "Dell KM632 Wireless Keyboard Caps Lock Indicator Application". https://www.dell.com/support/home/en-us/product-support/product/dell-km632-dsktp-wir-kybrd/drivers

I have tried to install others software models like examples below, but unfortunately not work.

https://www.microsoft.com/pt-br/p/dell-universal-receiver-control-panel/9pnblwnz0cv5?activetab=pivot:overviewtab

https://www.dell.com/support/home/en-us/product-support/product/dell-wir-kybrd-mouse-km636/drivers

Anyone can help me?

7 Practitioner

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August 28th, 2021 10:00

Mouse and Dongle comes as Pair set on same Radio Frequency from Factory and do not have dedicated software for them. so most probably it won't work 

 

However some Dell keyboards and Mice and just rebranded and it won't hurt trying Logitech UNIFYING application. You can download it from here. 

https://support.logi.com/hc/en-za/articles/360025297913

 

In my case I contacted Dell and they provided me a replacement Mouse/Keyboard Combo. However I had premium support on my computer so you can get it a try too. 

 

 

 

August 28th, 2021 11:00

Thanks so much for the prompt reply. 

I have tried the Logitech aplicattion but it do not work. 

I will keep trying. Thanks.

7 Practitioner

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August 28th, 2021 21:00

@Rodrigosrm  Than please contact Customer Care/technical support !

If the mouse is less than a year old or you have a dell computer with warranty, they may most probably help you. 

 

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